Anyone Else Having Problems With Their K850i?

Singapore
July 27, 2008 1:26pm CST
I had bought a new phone (Sony Ericsson K850i) 1 month ago, but upon 3 weeks of using it, it just freezes and is spoiled. What happened was that it just gives a small vibrate and afterwards, the phone refuses to be switched on. When its switched on, the keypad lights and camera light will light up and stay lited. However, the screen would still remained black and freezes. That's the sad thing. I had brought the phone down for repairs and it was mentioned that it was a software glitch that this series of phone has. What saddened me was not the spoiling of the phone or whatsoever, but rather, the loss of the important stuff - contact information, messages, and of course pictures. The support team would just refresh the software, and upon the reformatting and updating of the phone's firmware, everything else would be wiped out. Have you ever experienced this kind of problems with your new mobile phones before?
1 person likes this
3 responses
@kun2349 (23464)
• Singapore
7 Sep 08
That's the reason i dun really like sony ericsson phones.. Though they are nice on the appearance and lightweight, but they are not user friendly.. hehe =D I have used a sony ericsson phone b4, but i gave up just after 1 month, as i'm too used to samsung and nokia ^_^ I believe your phone or that particular model/brand isn't the 1st to experience that kind of problem.. Even nokia faces the same problem especially when new phones just came out to the market ^_^ Because the phones have not really been put to use, thus some problems may be not surface and so the technicians wun know ^_^ So it's best to wait after 1-2 months after a phone is released b4 buying, as it will be cheaper as well as, sometimes, the i version will come out too, making it even more worth it to buy.. lol
@kun2349 (23464)
• Singapore
8 Sep 08
I agree that sony ericsson phone's camera is very good and they produce crystal clear photos, but i just dun like the navigation button as it's hard to control and i always ended up in the wrong section, as i think my thumb is too big.. haha I will still prefer nokia as everything is clear cut and there are lots of shortcuts which we can create to our own preference ^_^ I have frenz using sony ericssons too, and some are like u, while some are like me, i guess it's up to each individual's preference and usage ^_^ Yeah, not only sony ericsson phones, even the recent apple i phones, the 1st batch of them has got so many problems and now they are out with the 2nd batch, and normally when the 2nd batches are out, like your k series, it's more likely to be well and won't have the same kind of problems again, so u can put your mind at ease ^_^
1 person likes this
• Singapore
8 Sep 08
I just don't understand why phone companies like to release phones before the bugs are fully tweaked. Bad for its own reputation and bad to the user as well. Lol, SE phones are more for the smaller built hands and if you have bigger fingers or fatter ones, it's much harder for you to press on the buttons as it seems that SE phones has small buttons for its keypads. Haha.. Yep I agree. Different people have different preferences for different reasons. You have your reasons for liking NOkia and I have my reasons for liking SE. It all boils down to what one is looking for and which actually fulfil that need Apple phones.. Sigh~ it's expensive! Did you see the Iphone launch!? I heard that some people were queuing up for it way before its launch, to get a discount off the cost of the phone when it's launched! (But it's still in the range of 800+, so it doesn't make that much of a difference) I must admit I was swayed a little bit when I first heard and read about the iPhone. If I had the money at that time, I would had gone for it... But luckily for me, I did not have the cash
1 person likes this
@kun2349 (23464)
• Singapore
9 Sep 08
Reason for the early release of phones?? It's due to copmpetiton from all the other brands ^_^ They want to be the 1st to come out with a new kind of phone, make sales from that, and thus, they will rush thru the products ^_^ and at the same time, it's also a kind of publicity for themselves, even though it's a bad one, but it brings ple's attention to that particular brand ^_^ hehe I dunno what's so special and attractive about the iphone that everybody is rushing for it.. There are even more kiasu ple, whom ordered from hongkong where it's 1st launched over there, and shipped it to singapore, paying up to more than 1k just for the phone.. lol ^_^ IN the end, the phone turn out to have so many problems.. haha =D But now with the 2nd batch out, it's safer and together with contract, it's chepaer too, but the price also varies with the amount of memory u want ^_^
@Skylinr (118)
• Singapore
29 Sep 08
LOL! Both of you've been going on for a month with just only the two of you, so I'm here to spoil the party! =P About the K850i, well, the phone is known to have a lot of problems. I've got some friends who work at a handphone shop and they told me not to get the phone 'cos its all buggy and stuff. I suppose SE did a major overhaul of its software and the K850i was the first to feature this new updated software, hence all the bugs. I don't think that they launched the software without the appropriate tests but rather the tests they carry out are not relevant, or totally different from the way the phones are actually used. They'll most probably do short-term test like making sure the phone doesn't lag too much or there's a conflict here and there, but not long-term test like how the phone will perform overtime. I suppose SE will try its best to fix this problem, but don't look forward to a software update for K850i-they'll most probably install the new software in K860i or something so that they can have better sales... I also joined the 5MP bandwagon not long after 5MP phones were launched so I suppose you can call me impatient as well. Mine is the LG Viewty. But having used a 5MP phone, I found out that the fuss and craze over it was overdone. Apart from a higher resolution(which isn't really a lot), picture quality aren't really that great as compared to my SE K800i 3.2MP or BenQ Siemens S88 2MP. And Nokia's N95 is even worse, not being able to auto-focus on small text, when the K800i and S88 were able to. Luckily, my Viewty had good video quality and was able to focus well. Moving on, I'm a BIG idiot, since I currently own 3 PDA phones. =P I got my first taste of a smartphone about 2 years ago with the Dopod 585. The ability to install programs and have a phone function almost like a mini-PC is quite a pull factor for me, enough for me to get my first PDA phone, a HP iPAQ. The phone didn't have enough juice to run the programs properly though, so I sold it off. Awhile later, I got the Dopod D810. It endured my punishing using habits(i don't really mean to, but i suppose i overwork my gadgets a little) and is now serving my dad well. Apart from the usual camera an touchscreen, there was also built-in GPS which was pretty useful for us when we drive up to Malaysia. And I can install games and programs so I can play almost all popular video and sound formats. At the start of this year, I got the HTC TyTN II which had a 3.0MP autofocus(that is better than the N95 5MP, which really made my day since i'm anti-nokia) and a full built-in QWERTY keyboard. I've typed out a couple of assignments on the TyTN II on the way to and from school, so the QWERTY was a great addition. GPS is also upgraded, taking around 10 seconds to get a fix as opposed to the D810 couple of minutes. Earlier this month, I got the HTC Diamond, which has a faster processor than the TyTN II, higher-res screen and smaller size. I didn't get the i900 Omnia since I'm a hardcore HTC fan, and 5MP cameras have proven to be overhyped. Ok, so that's enough of an idiots rumblings of PDA. Here's the part you'll like: I didn't get the iPhone 'cos I think its also overhyped, overpriced and overly stupid. Pay $800 bucks with contract for a phone that has a 2MP, a newer, but not really necessary touchscreen technology, and can't send things via bluetooth, and need iTunes to access files on it? I'll rather pay $600 for the Diamond which also has the tilt sensor thingy the iPhone has, as well as the GPS and WiFi and 3.5G which the iPhone has, can send files via bluetooth and don't need iTunes to sync files. The touchscreen technology may be older, but it has served me well so I can live with that. And having owned an iPod and now using a MacBook Pro, I have only this to say about Apple's product: NO doubt, Apple produces good stuff and that's it. Apple products are always good, BUT, they are not the best. It happens with the iPod(No custom EQ, 3D surround sound effects), Macbook Pro(overheats easily), and its gonna happen to the iPhone. Well, I'm gonna stop here now, enough complaints from me. Remember not to leave me out of your party yea? See you around!
• Philippines
21 Jul 09
hello angelia. I'm actually experiencing what you've experienced with your k850i for almost 2 weeks already. I've actually purchased new LCD for this phone because 3 months ago, the LCD flex wire was damaged because the flex wire is directly placed under the keypad button. i don't know why sony e designed such thing. because it will really damaged the LCD flex wire every time you use your phone. *sigh*