Do you get irritated when people from cal centers call U?

Hi dear well really appreciate ur work and also ur hard work u r doing for ur kids well here we dont have such big concept og telemarketing or Call centres Max Banks people call u to offer loans credit cards, Insureance guys call u, And some promotional Well i dont get irritarted and politly told them that i dont need any thing, i do the same if they call second time, but i must admit if they call 3rd or 4th time then i get irritated and bit ride but dont abuse for sure Wish u all the best Take care

When i get unsolicited sales calls I just tell the caller that I'm registered on the 'Telephone Preference Service' list so they should not be calling. Usually they understand and terminate the call. If they don't, I tell them I am going to put the phone down & then do. I would be unlikely to say that i appreciate them calling because, frankly, I don't. I am more irritated by salespeople and canvassers who come to the door and will not accept a 'No thank you, I'm not interested'.

i worked as a call service representative for a cellphone company in the US, very new. we get inbound calls. i agree, most of these people do not have manners after signing up and getting into the program. after being briefed on what to do after registering, then if something wrong happens to their account they get mad why things happen! i know they just want to vent out their frustratiions but most of them are going way beyond bounds of ethics.

I always get irritated when people from call center are trying to reach me, especially when they are trying to sell the product I am not interested in. The most of all I hate to waste my time on such calls, because it is rude to simply hang up and you still need to listen what they are offering. I feel sorry for people who work in call centers though. I think it is a very difficult job, because some people are acting really rude and you need to have a nerve to not take it too close to your heart.

I work in a call center.. but people call us if they need to dig. You would be surprised at how many people get aggravated and irritated, because they have called for a FREE LIFE and MONEY saving service to have their utility lines marked before they dig so they don't electrocute or blow themselves into smithereens. I realize we ask a lot of questions, but that is because we transmit the info the utility companies and they then send out their own people to mark their own lines. A lot of these people are contractors that call on a daily basis and still get p!ssy eve though we as the same questions EVERY time they call. They don't have the info ready and get snotty with us. . We are also required to ask everyone if they have heard of our program to submit the info on-line instead of calling. Just today.. some @ssh0le calls and when I ask him that yes or no question, he says "I don't have time for this sh!t.. just get someone on the line who can help me" SO I was a total B!tch in return. I go through all of the questions (most of which he didn't have the answers for) then he gives me the address. I read it back, he sighs and says "YES THAT'S CORRECT" I gave him his reference nmber (which is the whole reason he called) and he's snaps "what's this?" I explained what it was for (even though he has called before) and he says.. "Let me double check on the address" So HE puts ME on hold (remember, he didn't have time for all of this) to double check the address. Turns out, he gave me the wrong address.. so I had to cancel his first ticket ..to which he says "unf*$%ingbeleivable" gives me attitude when I ask for the correct information, give me attitude when I read it back and ask him if it was correct, then sputters out more profanities before saying "thank you" and hangs up the phone I already had a headache... he just made it worse.. needless to say.. my day was downhill from there. When I call somewhere for help, I answer their direct questions with direct answers, I will be polite, and give them what they ask for.. nothing more.. nothing less. If I sign up for something, I will be polite even if I am not sure at first why they are calling me, and politely decline if I am no longer interested or signed up accidentally, or didn't fully understand what I did. We all have to make a living somehow, and people should get over themselves and respect the person on the other line. I am sorry my response turned into a rant about my day.. but as a fellow CSR.. I know you FULLY understand

I have the home phone registered on a list so people know not to call, and if they do I politely remind them they are breaking the law. They usually hang up after that. However it people that call my mobile which annoy me. They shouldn't have my number as I only give it out to friends. I have a feeling the provider sells the info on. Usually the calls are from a third party about upgrading my phone, which I am not interested in as I have a pay as you go phone. Once, when I was on contract, got three calls a day for a week from the same company. It only stopped when I threatened them and my provider with legal action after they gave my details away after I stated on the contract that they were not to do that.

I understand that they are just doing there job, but many workers do not accept no for an answer and this is what annoys people. It also annoys people when they ring at annoying times, such as during meal times and late at night. I few nights ago I got a call at 11pm, wtf? Fair enough if they sign up to a website and you call them, but many companies get your number through other companies or phone books etc and then contact you several times after you have said that you are not interested.

Hey I love your avatar, I like Paige too.

Well, I have accepted that it is how a lot of companies do business. And it has opened a lot of employment opportunities for my fellow countrymen, so I'm not totally against call centers. If I do get a call, which I seldom do, I politely listen to the other end and politely decline the offer. From their point of view, it must really be hard to always receive negative feedback from potential customers. Anyway, I just tolerate them and try to be polite, but not exactly nice.

I get very irritated when I get irrelevant calls from the call center. I dont understand why they disturd other people's privacy to such an great extent. Sometimes they try to be too formal which is again breath taking. I think this culture should be reduced. But I totally respect the people working over there. I never use abusive language on the people.

I am not in this line but do appreciate this work. even some salepersons have admired my politeness with them. I just talk to them refusing their offers but they say that no other person talks so nicely to us. I know telemarketers or door to door salesmen are considered irritating, time consuming and as robbers but they are just doing their job. If you donot want smthing you can always refuse it. Butttttttttt some salespersons give misleading info reg their products and cause loss to people and due to them only whole profession is getting bad name.

I don't think there is ever a good reason to swear at someone over the phone. Although I have had a few telemarketers call me back just to tell me off...after I had hung up on them.

yeah ,i m toooooo irritated,,,

I have been working in a call center for more than a year already and good thing that I have also been trying to avoid outbound call center posts. Well, its just that it's not really my forte. I can still sell, but not really a seller. Being a call center agent myself, I have a sympathy for those outbound seller wherein they try to call potential people for certain products. It's more appreciable if the person who receives one of their calls will tell that agent that they really do not need that product, blah, instead of shouting and cursing and picking on these people. I understand that it is really sometimes irritating to receive several calls from people who are trying to sell you something, but just try to put yourself on these people's shoes, just like what WE try to do when we are already pissed off with customers who think they are also paying for our DIGNITY.

im glad that this discussion have come up here since i had read various discussions on this which has negative effects ..some complaints about telemarketing which is obvious that they did not register for anything...when it pertains to call center agent calling and making surveys and everything that i cant comment much since i havent experienced that one..although i had registered some sites for surveys and yet havent received any call yet..how ever did in some way the agent explain to the client about the previous registration and the like? before introducing a new product or starting surveys? coz if they do maybe the atmosphere would be different..at some aspects some people really acts that way..so sad i guess..but since its a job then must have patience ..of course if im in your shoes i will be also be hurt..but if i think i did my best then and yet same rude response that i get...what can i do? maybe shrugged my shoulders and move on to another...

i really get irritated. i also get many pesky calls from the call center people. they just disturb so much about credit cards, insurance, mobile services and so much.it was stated taht we can block those pesky calls. i am yet to find the way out

I never speak that way to the call centre people.People must be polite when they handle any call from anybody.If the call centre person is calling more than 2 or 3 times they can speak that way.

I am nice to people when they call and say no thanks, I usually like to make them laugh somehow because I know that the person on the other end deals with a lot of rejection from others. What annoys me is the endless automated calls I get. That drives me nuts. I just got a land line phone because I have AT$T internet so I have to have the phone. Anyway, not many people have the number bcs I just use my cell phone so I do not expect many calls on the land line but I may get some so I need to answer it. Anyway, 98% of the time that phone rings it is a stupid automated call. I need to find out how to get on that do not call list. Do you know how to do that? Hey, sorry for all the mean people out there.

I answered a post similiar to this one earlier today. I know that call centers provide many jobs all over the world, as well as serve as a viable market for companies all over the world, so that part is good. The part that I don't like is when they call me. I don't like this because I normally contact the companies that I want to do business with. I have signed up for the DNC but I still get sometimes 10 calls per evening, not to mention the ones that I get all day for companies marketing something at my business. I'm not a rude person so I love caller id. If I don't recognize the number or its a business name I don't answer, which is just as annoying because they just recycle the number like every 15 minutes or something. They have also come up with clever ways to disguise the name and id so that you at least pick up the phone...lol..and they at least have a shot at the sale. Occassionally when I just can't take the ringing anymore I will answer and politely tell the person that I am not interested and to please remove my name from the call list. Well they say that they will but it takes 6-8 weeks. Now thats a joke. Most of the ones if they ever get you on the phone and not satisfied with a polite "I'm not interested', they continue the sales pitch to the point that you have to either get rude or be rude to the point of hanging up on them. The other problem that I have is that granted these jobs are all over the world, but sometimes the accent or dialect in so strong that I have no idea what most of them are saying and it seems that their level of understanding of the english language is limited to 2 words..yes and no.

Hey there, no offense but I really hate people from call centers calling me or sending me text messages as I always think of them as spam. The reason behind this may be the result of people expecting every call or SMS to be important or that they are from their loved ones or people they know. Having a call from call centers is the way down on people's priority list. So I think you can understand them and I think it comes with the job.