Cable TV

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I tell you what, I'm ranting and raving about a cable company changing our expanded cable service by taking 5 stations away. With no warning-poof!-the stations are gone. TCM, Oxy, Bravo, Game, Soap, and another one I don't watch. So we shell out the money to get the digital receiver so I can watch those shows. Alas, now my VCR won't pick those stations up. We ask for and get a repairman to come out. Of course, this takes two tries. The first one, the cable company canceled without telling us. "Well you had a major outage in the are. We fixed that so we canceled the repairman." We call them again. Another one comes out.{This is going on over a week I'm not able to get my favorite shows. I work second shift so I record shows that come on between 7pm-12am.} He is a real jerk with a -this is according to my husband, who never says this type of thing about anybody. "Sorry, that's not a cable problem, that's a VCR problem. You have to take that up with someone else." Call the cable company back. They refer us back to their crappy diagram's: That the customer assistance girl kept calling "diaphrams", and they say the same thing as the jerk who came out. Whatever happened to customer service, helping the customer, and all that jazz. It doesn't exist anymore that's where that went. The problem with changing to satellite is this. Whenever it storms you loose your signal and thus loose the weather warnings. Living in tornado alley-not a good idea so the cable company more or less has a monopoly out here which really sucks. Where does one file a complaint and could you. Probably not. My husband just called a TV repairman. More bucks out the window. We'll see what he comes up with. Thanks for your patience.