I’ll file a complaint! How could you do this to my son!

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School case #2: A rich mother complained because her son didn’t graduate in high school. This mother transferred her son to a university, because of problems in the previous school. Upon enrollment, they were oriented about the rules and regulations set forth by the school. They even signed the “Agreement.” On the first month of school, this student made a lot of violations. He came to school arrogantly wearing earrings and rubber shoes, unbuttoned polo (when he knows it was not allowed). He was always tardy, inattentive, a lot of times slept in classes and acted as if he was a visitor in the class. The adviser always talked to this kid, but what he did was just nod and nod when advised. Still, he did the same violations. It seemed as if he didn't like to listen and care about the advises that were given to him. As much as the adviser wanted to tell him to stop schooling first and think, it was not allowed to encourage. He had a lot of red marks in the first grading period. There was a time, when the adviser came to their house, but only the grandfather was home and the parents were out.The adviser and the guidance counselor sent a letter to the parents to come and talk about the behavior and academic performance of their child, but they did not come for the reason: They were so busy and they have no time to come to school. Again, only the grandfather faced. Came distribution of report cards, the parents, still, did not come, until the last distribution of cards. Only the grandfather. Students were deliberated at the end of the school year and this student was among the three students who were not included in the list of graduating students for the batch. The mother became hysterical when she learned that his son did not graduate. She blamed all teachers and the school. She even threatened the school by saying that she will file a complaint against the school to the Department of Education. What can you say about this case? Was the school to blame why her son did not graduate? Should parents consider schools as reformatory schools?