Do you know what equipment you use that provides you internet access?
By yuna15
@yuna15 (2706)
Philippines
September 10, 2008 12:56pm CST
Besides your computer, if your ISP is dsl or cable what dsl/cable modem are you using? Do you have a separate router? In case you experience problems with your internet, more than likely, you will call for support. These are the questions that the tech support agent will ask you most of the time. In my experience, 95% of callers do not know the model number of their equipment whether they are computer savvy or not. I'm hoping to see you responses! Happy MyLotting!
1 person likes this
6 responses
@hildas (3031)
•
2 Dec 08
I know we use a D-link and have sky as our provider and Bt as the phone dial up.
Apart from that I have not a clue and guess I should really learn somemore about this. I think we have high speed and I love it.
My husband would know but he is at work so I cannot cheat.
Yes thanks for reply.
@carinio98 (2929)
• Philippines
12 Sep 08
hello yuna... in my experience with smart bro i dont have any problem at all right now... but in recent months i have many problems with it... no connection the signal is poor... they cant locate my base etc... but now it was fixed and it connect to the internet smoothly... do you experience poor signal yuna? if you are i think you might want to buy satellite for that... my father used satellite for his connection in saudi he has 2 connection option to choose from... whether he want to connect via cable directly to there office or via satellite connection to there company... i was so jealous because he have 12mbps and 24mbps connection gosh talk about super speed... 1 person likes this
@yuna15 (2706)
• Philippines
12 Sep 08
Wow talk about fast internet connection! Even faster than T1 connection. The question is, is it as stable as T1 (1.544 Mbps) connection? T1 is what call centers use for their operations.
As for Smart Bro, I had a terrible experience with them when it comes to technical support. We had some problems as well when the connection keeps on dropping and they had to "rehome" it to another base station. It took almost one month before they fixed the problem.
@carinio98 (2929)
• Philippines
12 Sep 08
i dont know if my father uses T1 or fiber optic connection... i do know is the pinoy technician there are having problem maintaining there connection... it always keeps dropping down i think it has a problem in connection settings...
in my case it only took me 5 days without a connection... but when its been fixed up... all are good right now... i think the signal in your area is very low... if your phone has a low signal bar then youve got a slow net connection...here at pasig we are near to cell site so i dont have problem with it... but the problem now is... when we move on to angono i dont know if my connection there will be like here... thats why i ask you about it...
1 person likes this
@luiscpatag (355)
• Philippines
19 Sep 08
we have a u.s. robotics adsl modem w/ 256kbps line. recently, we upgraded it to 512kbps but have to wait for the 256k subscription to expire. we have prepaid dsl service and we get dsl line & internet line from separate companies..
the adsl has wi-fi options so i am using it to connect my laptop. of course i enabled encrypting to avoid free service for my neighbors.. hehehe..
1 person likes this
@hichamov (507)
• Morocco
10 Sep 08
hello
if You are usning a DSL Connexion, Your provider gona give you a D-Link Router with Wireless Support... it's the most Modem/router used by Companies.
if You are using ADSL through a Cable , The modem provided is Sagem 812 or if you go for a Modem/Router you can Get a Sagem 800 which is the most ones used by Internet's Providers...
Hope that was helpful!
@yuna15 (2706)
• Philippines
11 Sep 08
Actually my internet service provider is Smart Bro it's a wireless broadband internet connection which is very much unlike a DSL or Cable internet. They provide us an antenna which is technically called a "canopy." It's mounted in our roof and it's 20 feet tall. An Ethernet cable is connected to it which is going to be connected to our computer. As for the router, it's our choice we want to get one.
Smart Bro is one the famous ISPs here in the Philippines since it can cater to people who does not have a dsl service available. It's available where a cellphone signal is available. Thank you for the response happy mylotting!
@theembittered (1025)
• United States
2 Dec 08
Well i have a cable modem internet conection and i really like it i dont have problems with my connection and i really enjoy the speed of my connection its nice for me :D i use a motorola surfboard cable modem the model is a SB5120 and i really like it i dont have problems at all!! well hope this will the response of your question!! have a nice day and hope you will have a very good week ;) see you soon and bye bye.
1 person likes this
