can PTC site sending E-mail to recieve payments??

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friend, i have joined lots of PTC site but i have not get the payment,tell me why?? is they sending e-mail for transaction the payment into payment processor?? whats that e-mail contains??is that contains only notification or transaction link or what??tell me in detail,so i can understand better?? those who can get payment ,help me.how that process work??in detail