Eat All You Can
October 10, 2008 9:39am CST
Have you tried eating in an eat all you can buffet at a restaurant? I worked in a restaurant as the operations manager, and we conduct an eat all you can buiffet every friday, dinner time. Most of our guests are our regulars. The sales is good, although some guest drives me crazy, They supposed to pick their food in the buffet table, instead they ask the waitstaff to deliver them the food for they do'nt want get up from where they sitted. Some customers ask to be sitted right in front of the buffet table that I only allowed 2 persons per table and they were 8, they want to join 3 tables to accomodate all of them, the problem is they will block the passage for other guests going back to pick their food in the buffet. So I talked to them and explained it to them, although they listen but one of my waitstaff had told me that, that 8 guest are mad for what I did to them. I'm only trying to make the flow comfortable for every guest, do you think I did wrong, or this guest are just a bunch of hardheaded individuals who thinks only for theirselves. I do not want to loose even a single customer, so I tried my best to be more friendly with them, but some are too abusive. What's your opinion about this?
10 Oct 08
I reckon that all you can eat buffets are a good way of dining out,and have never experienced any problem with other diners.But then ive never worked in one.The thory is that you eat as much as you want for a set price,and thats a good concept,as long as its not abused.I have seen some take far more food than they are going to eat,and the consequence is that there is a stack of left over food on the plate,which them gets trashed,what a waste.I reckon the art of it is to take a smaller portion first off,and then if you still have room go for second helpings,that way there is no chance of you wasting any food.
• Legaspi, Philippines
10 Oct 08
I want to make rules in that buffet, like what you've said a lot of left overs are getting into waste. So what I think, I need to inform the guest that if they left even a single portion of food in their plates they will pay for it. I think that will be a fair rules.
10 Oct 08
i have tried it a lot of time and usually it is us who are finished before they run out of stuff and it is a good way for such restaurants to make money and then the serving charges are also less and that attracts more persons. to be honest when i enter such restaurant i think today i will eat all but then there is some limit of my stomach and it starts to gain weight and stop. i have never seen people misunderstanding the TOS of such eat all you can and maybe some people are really that arrogant.