Interview question

Malaysia
November 7, 2008 3:33am CST
3 days ago,I attended 1 interview with multinational company. They asked me a lot of question. Most of the question referring to problem solving and solution. From all question, 1 question that I can't answer. The question is; What value added that I can give to their customer if their company offer me that job. I try to answer but they gave me feedback that my answer is value added to the company..not to their customer. Did anybody had experience as me?
2 responses
• United States
7 Nov 08
well they were trying to ask you how far would you go for a customer they just reworded it my boss asked me the same question what there basically asking is what special qualities you have as far as assisting a customer and are you will to reach there exceptions
@tryxiness (4544)
• Philippines
7 Nov 08
Let me try. Perhaps, the answer they want to get from you is that the customer will feel like the amount they have paid for your company's services is worth paying for since you're able to address the customer's needs. Aside from that, you addressing the customer's needs is like finding a friend from the customer's end by making sure that their needs are indeed met.