have you ever been fooled by automated teller machines?

@Erssyl (617)
Philippines
November 16, 2008 6:45am CST
When the bank teller declared that withdrawal was successful even my atm card is with me and nobody has ever hold it to make withdrawals.Their answer was that they cannot do anything about it.That was 5 years ago.Since then I hated automated teller machines.I withdraw all my money in that bank and hated to make transactions.
1 person likes this
5 responses
@Lakota12 (42600)
• United States
16 Nov 08
Oh yes they can do something about it. My daughters bank calls her when a big withdrawal has been made. adn no one had been out of the house. She had to get a new card and they put the money back!
@Lakota12 (42600)
• United States
17 Nov 08
they should be set up to do just this her bank was and is Citi bank
@Erssyl (617)
• Philippines
16 Nov 08
They really must admit for their errors.It was good for your daughter she had recovered her money back.I was unfortunate I was not able to recover it.Not all banks can do that especially BPI.
@mentalward (14691)
• United States
16 Nov 08
I'm not quite sure I understand your discussion. Did someone else use your card number to make a transaction?
@mentalward (14691)
• United States
17 Nov 08
That happens more than we think! Identity theft is on the rise, for sure. There are plenty of people who care only for themselves and choose to steal money earned by other people rather than earn it themselves. On the good side, identity theft protection is on the rise as well. The criminals are being caught and sent to prison. Unfortunately, more crop up all the time! I belong to LifeLock identify theft protection. It costs $9.00 a month and, to me, is well worth it! They keep an eye on your credit reports constantly and insure you for up to $1 million in protection so if a thief does manage to steal your money, you will get it back.
@Erssyl (617)
• Philippines
16 Nov 08
No one from my side use the card because I intented it for late deposit transaction.It was really an unfortunate experience with the bank.I was charged for experience.Maybe a scrupulous person by chance used the same pin I used before.This is one of the errors of ATM they should admit.
@winterose (39887)
• Canada
16 Nov 08
I don;t know what kind of bank you deal with because we would get our money back here, they would do an audit and realize at the end that they had more money then was said to have gone out. It happened to a friend of mine, it took several months, but he got his money back.
@Erssyl (617)
• Philippines
16 Nov 08
The bank I dealt with is BPI.And no one can ever convince me to have transaction with them again since I have known that I was not alone who encountered this problem.The easiest thing for me to do is never again deal with ATM.
@ellie333 (21016)
16 Nov 08
Hi Erssyl, I have never experienced this with ATMs and have always received the correct amount of money. I am sure the bank could have done something abou it as the cash held in the machine would have been over the amount it had dished out. Sorry to hear this has happened to you and can understand why you choose to withdraw direct from the bank itself now. Huggles. Ellie :D
@Erssyl (617)
• Philippines
16 Nov 08
I have heard the same experience from my daughter's friend and from the same bank too.Anyway hers was a bigger amount and she was not able to get back her money.I was too busy then that one argument was enough.
• United States
16 Nov 08
All ATM's have photos of each transaction. Use it to prove it was not you or your card and file a police report right away. Good that you closed the account, maybe write email to corporate office also. I never use ATM, I dont like them either!
@Erssyl (617)
• Philippines
16 Nov 08
I have reported it to the bank and had discussion with them but still insisted that withdrawal was successful and they can't do anything about it.So that's it never had transaction with BPI and any automated teller machines from that time on.