A Complaint about Ebay
December 18, 2008 1:45am CST
I've had a huge disappointment with Ebay today, which I would like to share with you. I live in Turkey and I have a book which I want to sell on Ebay. The book weighs around 19.2 oz (544 gr.) which means if anyone buys it in the US I have to pay 16$ shipping at the post office, as is designated by the Turkish post office. However under the rules of Ebay I can't set the shipping cost more than 4$ for US customers. Their explanation is 'When buyers think that shipping costs on eBay are too high they may make their purchases somewhere else.' I believe this is a very one sided view, how can I sell at all if I cannot recover my expenses? Now I have to boost up its price at least by 12$ to be able to list it. What a shame! What do you think?
• United States
18 Dec 08
Hey, how you doing. My ex is Turkish from Giresun. Anyway, Im doing the whole Ebay thing myself. I've been doing only a little over a month and its giving me headaches. I ran into this problem when trying to set shipping cost for books too and for a while I didn't know what was up. I finally ended up calling them and they explained to me but no, your right, it makes no sense. Especially now that postal fees are so sky high and expensive. I cant stand dealing with the "calculated shipping' either because it takes forever to fill all that out and I dont walk around with a ruler and scale. I started doing it as a hobby and now its become more like a job. I can tell you though that the best thing you can do is just explain this in your listing because I do buy alot of things off Ebay and I trust people that come right out and explain their shipping costs. You COULD get away with just including the extra cost of shipping into the price but how much is your book, 25? well nobody wants to spend 30 dollars on a book unless there getting other books with it. I have to make my book sales into LOT's to get people to buy them alot of the time because theres just so much competition with selling books on EBAY because chances are everyone has the same book as you, and dont even get me started on how they make a profit on selling a book for .01?? But yea, even if you sell book lots you can only charge a maximum of 8$, are you kidding me. Media mail is supposed to be the cheapest way to send books but the weight is still accounted for and thats why it doesnt make sense to me. So wheres your book?
18 Dec 08
I'm relieved to see I'm not the only one complaining about shipping costs. I do this as a hobby only, and the book has been gathering dust on my shelf for the past several years. Perhaps it's best explaining the reason why I charge what I do on the list. Thanks for your response.
18 Dec 08
Well, increasing the price is the only way to recover shipping cost. When I buy on ebay, I look at both the price of the item and the shipping price. If one or the other is too high, I won't buy. So to me, it doesn't really matter where you make the adjustment as long as the overall price including shipping is reasonable.