Can I delete a virus file located in C://windows/system32 without any risk?

@muru1950 (963)
India
December 29, 2008 8:43am CST
Last few days,I am finding a virus file xxyxWpMC.dll present in C://windows/system32. I am having a online anti virus program of AT & T running in my computer.The above file is not deleted by the anti virus program,and shows as "infected". I think because of this virus,I find 3,4 advertisements web pages opening up automatically when I come online. I am not a computer specialist.So I have a fear,if I delete that file,the operation of my computer will be affected,because the file is in windows folder. Can you guide me on this virus issue?Thanks
3 people like this
20 responses
@Kumaresan (450)
• Malaysia
29 Dec 08
hello there... friend, i suggest you DO NOT DELETE anything under the system folder especially all the files in windows folder... it's very dangerous to delete from that folder... i have been experienced so many times that's why i'm telling to you don't delete anything... well, what i can suggest you is to quarantine the infected file... once you quarantined it, the file will be blocked from accessing on the computer... by this way, you're completely safe rather than deleting the file... this is effective way to take down the virus...
1 person likes this
@muru1950 (963)
• India
29 Dec 08
Thank you for your suggestions and warnings. What are the steps involved to quarantine manually? The anti virus program is not deleting/quarntining this file.It simply shows as infected whereas some other virus files shown as deleted. Thanks
• Romania
30 Dec 08
To be more certain, do an online virus scan at www.housecall.com (they use Microtrend).If you have to delete the file, then you can do it, this .dll library file is not a Windows vital file.They just stuck it in there in order to make You think that this is a Windows vital file. But it's not.
1 person likes this
• Romania
30 Dec 08
on the contrary, some of these .dll are planted there by the creators of the unwanted software.
• Canada
29 Dec 08
You should check your anti virus's quaranteen folder. It will tell you if the virus was quarenteened and another option if you are running xp or higher is a system restore. Do a restore back to before you got the virus and it should get rid of it. That has always worked for me. Good Luck
• Canada
30 Dec 08
Have you tried system restore in safemode????
@muru1950 (963)
• India
30 Dec 08
Hi strawberryKisses On earlier occasion,I removed the virus,by using the system restore feature. But this time , the system not getting restored for any dates. So the virus could not be removed by that method. Thank you for your tips. Happy new year
@tx_666 (191)
• India
30 Dec 08
Hi, Don't be afraid of delete it. It's not a part of windows. Go to safe mode delete it with command prompt. type del /a:h "filename.exe". It also sticks with the system startup. msconfig Startup uncheck. R u facing a problem with hidden files, folder or opening a drive ??
1 person likes this
• Saudi Arabia
29 Dec 08
FIRST THING TO DO: Create a back-up copy of you system32 folder. This will be your "return to scratch" file. If you do anything wrong, just copy and paste this file over the other. SECOND THING: It's a .dll file so make sure that IT HAS NO RUNNING APPLICATION TREES. (in short, END PROCESS TREE) THIRD THING: IT won't affect anything... Just delete it NOW. Reset your computer. If that comes back again, it's a malware. I just hate malwares. FOURTH THING: If third doesn't work, then you need hire someone with experience. Sometimes, if in very dire circumstances, then REFORMAT your motherboard back to it's original state. Toodles... hope it helps!
@zhuuraan (961)
• United States
30 Dec 08
You do not reformat the motherboard, you reformat the hard drive. Basically you reinstall windows and completely wipe the previous install. There is no need to do anything to the motherboard, though if you did need to set it back to factory defaults, it is called reflashing.
• India
29 Dec 08
hi muru no probs u can delete that virus file nothing will happen i already did in my system. then dont worry about your operating system it will be fine. i think you now the procedure to delete
@muru1950 (963)
• India
30 Dec 08
Hi arunsameer, I could not find that file when I open the system 32 folder. Moreover everytime the anti virus program displays the "infected "file ,the file name is different. Thank you Happy new year
• India
30 Dec 08
open that file with notepad or wordpad then try to find source of that file generating then rename that file wit extension even if u can't find that file go for hidden options enable it and then search.
• United States
30 Dec 08
When infected by a virus, you should check out the website for the company of the anti-virus software you want for removal instructions. The file you mention, is NOT a windows system file, so it is OK to delete it.
@vicky30 (4766)
• India
2 Jan 09
IF you are sure the file is a virus.Don't remove it from the normal windows mode.Go into safe mode and then remove the virus.Try updating te antivirus or try using another antivirus to remove the virus.You can try avira antivir antivirus.Its very good in detecting and removing viruses.
@mkmoney (468)
29 Dec 08
if you scan your computer with a virus protection then it will tell you where your virus is and you then delete the right one and there will be no problem.
@zhuuraan (961)
• United States
30 Dec 08
Not necessarily. If it's in system32, that's a windows system folder full of important dll files which could corrupt the whole system, but then the virus could do that all the same too
• India
5 Jan 09
We should not delete any file in the windows folder because all the files in the windows folder are very important for the system. Since that file is effected by virus you know way because you can not keep virus in your system or you can not delete that file i suggest you to install fresh copy of windows in your system or delete that file and repair the operating system
• India
31 Dec 08
hi muru1950 . Happy New Year. I suggest u that dnt delete any file in windows/system32 becoz these all files are system files which used by system itself.after scanning ur sustem u just quarantine that file.ones more option is that u just copy that file from other computer n replaced this one.i hope ur problem will be solved.
• Philippines
30 Dec 08
files located in the system 32 folder are vital files that Windows uses to run basic programs of your OS..there are many .dll files in the system 32 folder..each corresponds to a program/service on your computer and if you delete it,some programs on your system will not run properly..infected files are usually planted files that have identical scripts to the .dll files inside the folder..they are easily identified by their filenames which are extended filenames of existing .dll files like the one you mentioned..the original filename is probably WpMC.dll,the infected file is added with xxyx to make it xxyxWpMC.dll.. there are many ways to solve this problem..system restore is recommended but if it still persists you can quarantine it using your anti-virus,copy a clean file with the same filename(w/o the xxyx) from another pc and replace the infected one or block that file from loading at start-up through msconfig..also sometimes viruses like these infect other files in the system32 folder..if that happens,then the only solution would be to reformat.. to prevent this kind of incident,you should always download at trusted sites and scan the downloaded files..these kind of viruses are usually found in zips,rars and especially in .exe files..hope that helps..^^
@korbchng (40)
• Philippines
31 Dec 08
System32 folder is very important for running the Windows operating system. In regard with deleting viruses, you better yet consult an expert online or offline before taking task that you're not familiar with. Most anti virus softwares can detect viruses easily but not all kinds though. My best advice would be to take the best alternative which is to reformat, and make sure to backup your scan and backup your important files before doing so.
@henstero (14)
• Norway
29 Dec 08
Probably the file have been infected.
@zhuuraan (961)
• United States
30 Dec 08
Nah, really?! The author of this post already knew that. They wanted to know if it is safe to delete due to the location.
@alindahaw (1219)
• Philippines
30 Dec 08
That sounds really ugly. I had that kind of virus a couple of months back and it was really nasty. The anti virus program did not work and I didn't dare to delete anything from the program folder so I had to call a computer technician to the house and have my computer purged. The technician had to reformat my computer to get rid of the virus.
@derek_a (10874)
30 Dec 08
I would not delete anything from system32 as if you remove the wrong one, it could disrupt the smooth running of your computer. As your virus software cannot seem to delete the file, the best idea may be to visit a local computer store and have a word with the guys in there, maybe they would want to check the computer for themselves. :-) Derek
• Singapore
30 Dec 08
Can you just do that when going into this ---- C://windows/system32?? Are you and expert of pcs and computerS??
@Tushavi (2077)
• Karachi, Pakistan
29 Dec 08
Hi muru1950, If you use the NOD32 You delete freely the any file I am Trust the NOD32 as well. & there is No Virus Built-in in Any Windows So its truth Virus are came from anywhere. have a nice day.
• Philippines
30 Dec 08
for you not to have much worrie about virus or trouble about. Why not format your computer anyway and do a full format so that your computer will be virus free or why not try to update your anti-virus..but the most thing that you can do in my opinion is to have a full format with your disk.
• Philippines
30 Dec 08
It is really conflicted file thre in that system C://windows/system32 that can be cause to your system or program can be down either it make a loss your file, My advice is if your system is still working on the program u have uses well go on it just leave that virus in your system BUT !! if your windows is not working properly and having trouble on your computer work then ! try to re-program it !_@