Long distance charges

Canada
February 13, 2009 11:22am CST
Our daughter is making long distance calls from her city, to a friend in another city and charging it to our phone (in a different city all together). We called the phone company this morning to see what the calls were and how someone could charge things to our account. It just seems like our daughter is hell bent on driving us crazy and costing us money -- money we don't really have.
2 responses
@daneg33 (1131)
• Canada
13 Feb 09
What did the phone company say about third party calling? That is what you describe above - where someone charges calls to your phone. You could call the phone company and put a restriction on that - tell them that third party calls are NEVER to be charged to you. If you need to make long distance calls away from home, you should have a calling card or something to that effect. The phone company should work with you on this. Explain that you can't afford these charges and that if they don't put a stop to it, you will switch phone companies.
• Canada
13 Feb 09
They aren't sure how she was charging the calls to our number. They said it was through our calling card but she only has the call home card. We've cancelled all the cards associated with this account. We just cancelled our long distance plan and luckily, it hasn't gone through yet -- we had a choice to pay for an additional month or cancel it immediately and pay a cancellation charge. I think I most bothered because no one has calling cards for our number (or so we thought!) and no one should be able to charge things to us. We called the number and the guy saw our number and called it back to see what we want. I explained that his number was on our long distance charges and we needed to know who he is and why his number is on our account. That's how we figured out it was our daughter making the calls and charging it to us.
@miccant (154)
• United States
13 Feb 09
Some phone companies offer unlimited long distance for one flat fee. Maybe that will help you. I love this feature so I can stay in touch with all my family. I hope everything works out for you.
1 person likes this
• Canada
13 Feb 09
We had given her a "call home" card It's supposed to be good for calls to our house only. That way if the kids are anywhere on earth and need to call home, they can. We're not sure how she was making calls to other people with this.