Thread deletion notifications
@Anora_Eldorath (6028)
United States
March 16, 2009 11:38pm CST
I was just thinking about this today when I signed in to see that five posts I made last night had disappeared. I understand completely that we've all experienced this, and it is a slight annoyance. However, with the new improvements that Mylot is making, it seems that it would benefit Mylot users for Mylot administration to start a program that would notify users if a thread they had responded to were deleted and the reasons for said deletion. I would think that this would be very nice for those users who have been here for quite some time so that they would not have to guess which thread may have been deleted.
Do you feel something like this would be beneficial? Has it been tried in the past?
Namaste-Anora
7 people like this
14 responses
@rsa101 (40952)
• Philippines
17 Mar 09
Yeah I guess that would help a lot and also would minimize post like this to sprout from time to time. Many posters do like to know why their post disappeared and and explanation from Mylot would help a lot. But there is also a possibility that other users may become more irate from what Mylot would be saying. It would be also pretty hard for Mylot to send many notices to those concerned since I believe there are millions of posts that come in here and some thousands that Mylot maybe deletin the process. Making lots of explanations and even if its already canned messages it would I think be laborious for them to do that.
4 people like this
@Anora_Eldorath (6028)
• United States
17 Mar 09
What I had in mind was just an automatic notice that would go out saying "The following thread was deleted" and the name of the thread. Just so we know what to avoid in the future, more or less. Thanks for your response. Namaste-Anora
1 person likes this
@rsa101 (40952)
• Philippines
17 Mar 09
Well if that is the case it would still create questions as to why the post was deleted. Members would still wonder why their post was deleted accordingly. What I have in mind is rather a little effort as to why the topic was deleted which I think is important for the member to know why his/her post was deleted.
3 people like this
@modstar (9605)
• Philippines
17 Mar 09
Hi Anora! That is a brilliant idea. A lot of myLotters here including me wondered from the past about missing discussions. A simple alert will do as long as we are notified about what discussions were deleted. I guess that will really prevent confusion among myLotters. I have one discussion which i know that it has been deleted but i'm sure there are more which i do now know of.
@Anora_Eldorath (6028)
• United States
17 Mar 09
Thanks, I'm glad I wasn't too far out of the ballpark on this one. I'm not a pc person but I would think there could be an easy program or something they could set up that would do it automatically yeah? Thanks for the response. Anora
1 person likes this
@owlwings (43897)
• Cambridge, England
17 Mar 09
I think that this would be useful and helpful to those who may not have fully understood the Guidelines. Since deletions are done manually (and I would fully expect MyLot to keep a record of what actions have been taken and why), it would be easy enough to have an automated message to advise when a discussion is deleted and also to give a short note of what rule was transgressed.
I do know that MyLot are very keen to keep communication to a minimum (though when they do communicate, it is generally friendly and personal) and specifically state in the Terms that they have the absolute right to delete posts and to suspend or terminate users without giving any reason. Possibly they would feel that notification of deleted discussions would lead to unnecessary argument about their decision.
From the user's point of view, I think that a short notification would, on the whole, be helpful and would tend to encourage people to try to keep up the standards that MyLot wish to maintain.
2 people like this

@owlwings (43897)
• Cambridge, England
18 Mar 09
MyLot do, indeed, delete individual responses if it's appropriate and the rest of the discussion merits it. I have seen that happen many times. On occasion, however, I had drawn their attention to a particular thread (response and associated comments) that I actually felt was making a useful point and they deleted the whole discussion. On that occasion I did point out that it was just that particular thread to which I wanted to draw their attention and they replied that they had felt that the whole discussion was tending to lead in the wrong direction (I believe that it had to do with payment or some such subject which we are encouraged not to discuss).
While I felt sorry for those who had already posted useful thoughts and information, I realised that different people have different views and that, after all, MyLot has the final say on what should go and what should stay.
MyLot is a great place to be and they do value and respect their users, though not so much, as the users themselves do, as friends and individuals but as a community as a whole without which, of course, they would be nothing. That I find perfectly understandable and, if something may sometimes seem harsh or unreasonable to me, I only have to remind myself that my indignation or hurt is really only a very small thing in the context of the community.
@Anora_Eldorath (6028)
• United States
18 Mar 09
I wanted to save this for your response as you have shared a great deal of insight into the topic. I'm wondering why if the original poster was not to blame, if the person who violated TOS could not just be removed but not the discussion at hand? Perhaps because indeed this is too large and would require too much manpower, but from where I am sitting some dicisions on here seem very arbitrary and very dual in nature.
Though, that said, I'm fairly happy with Mylot's handling of situations, I just am suggesting for a tad more. I think it would truly help educate all involved and help those of us who spend a great deal of time on posts/threads to know what to watch out for. I know we're all intelligent individuals but we're not soothesayers (ok, maybe some are but I'm not lol), and do not always know which thread is going to be deleted.
Thanks for your time spent on this discussion. It's much appreciated. Anora

@thinkingoutloud (6127)
• Canada
17 Mar 09
I've worked in online community management as my profession for ten years. This is a common concern of forum users -- wanting explanations for deletes (even in communities where there is no payment for participation). I totally understand why it's desirable (many people genuinely want to know what went wrong so they can avoid it happening again).
However, in a lot of forums (not myLot, specifically - I have no knowledge of how it works here), when a post is deleted, all posts that follow are automatically deleted too, by function of the software, whether or not those subsequent posts contained any violation. In some communities, the whole thread has to be deleted once there is a post that breaks guidelines.
This would mean having to provide an explanation to a whole lot of people whose posts were fine but got wiped out because someone else/one person broke a guideline. Most sites I've worked with don't have the manpower nor would they incur the cost to provide that level of explanation. In a lot of cases, any delete letter at all is a courtesy because the terms of service usually state something along the lines of site owners being able to remove any content which, at their discretion, is deemed to be a violation.
Again, not speaking for myLot... just offering a perspective on what is offered (or not) in other places too :)
3 people like this

@owlwings (43897)
• Cambridge, England
17 Mar 09
That is a very good point you make, TOL. Although MyLot's system is slightly different from many forums, some discussion deletions might involve several tens of users. I don't think, however, that it would be incumbent on MyLot to advise anyone except the person committing the infraction.
Judging by the automated systems which are already in place (advising one of responses to one's discussions and of comments on a thread), I don't see that there would be very much, if any, extra work involved in advising when (and why) a discussion or response was deleted.
The decision to delete a discussion/response is always a human one and I would hope, at least, that some record is already kept of those decisions. The addition of a notification routine to the deletion process would be quite straightforward and would not require extra manpower or a great deal of expense.
MyLot's Terms also state (as do many others) that they are not obliged to advise anyone of the reasons for any action taken but, at the same time, that would not prevent them from doing so at their discretion. I am sure that it is not something that has not been considered at some time, however. It is probably easier to maintain a policy of 'no explanation', though, in order to minimise disputes.
3 people like this
@thinkingoutloud (6127)
• Canada
17 Mar 09
I'm sure an auto response system is quite viable, actually, automatically advising everyone in a thread of its deletion. I wouldn't doubt that this is already (or could easily be) built into some forum software. I have no experience with any site that has used such a tool, though. The only time I've seen delete explanations has been with delete letters (emails) sent only to the person who posted in violation. The kicker to that, too, is that many such letters go unread. A lot of people register in forums with either bogus email addresses or, in these more current days of the email verification process, they register with an email address that they never use or check. So, after taking the time (or implementing the tools) to provide an explanation, it goes unheeded and no progress has been made. It's actually quite frustrating from an administrative perspective.
Just using my own experience as my guide, auto notification to all users in a deleted thread could potentially open a huge can of worms. Depending on the community, and the knowledge and familiarity of its members, there can be a surprisingly large number who will not understand that they, personally, were not responsible for the guideline violation. Some believe that every notification or piece of correspondence is destined for their eyes only. I can see that it could cause as much, if not more, of an uproar about the reason for deletes. I also wouldn't be surprised if that would actually increase the number of questions or contacts with administrators.
I don't think delete explanations are a bad idea. I think it's good to do member education wherever it's feasible. I just think there are considerations on both sides of the table, really. I can tell you, quite frankly, that it's very frustrating to try to provide a level of service that includes correspondence with members, only to have them decide that the guidelines are wrong, unfair, or simply don't apply to them. Sometimes, the more you discuss and highlight the delete process, the more it encourages people to post in retaliation to try to "beat the system" or get around filters or moderators.
Thanks for discussing this subject with me :) I very much enjoy and appreciate conversations that impact on what I do for a living :)
2 people like this
@Anora_Eldorath (6028)
• United States
17 Mar 09
Would it be possible to have an automatic response set up? For example, in one forum I belong to I can set up when and which forums within the forum I get mail about so that anytime anything is done with them I am notified. Could that be done with a community this large?
Namaste-Anora
2 people like this

@sanuanu (11235)
• India
18 Mar 09
I won't ask for reasons for deletion the reasons we could make out from the discussion but the notification must be there. I have got my 2 discussion got deleted and I was wandering for days, in search for those discussions.
It is ok that our post got deleted but we should be notified by mylot admin about it!
2 people like this
@Anora_Eldorath (6028)
• United States
18 Mar 09
I agree with you both. It's not that I want to argue, I respect that they were deleted. I just want to be better informed so I know what to avoid in the future. Namaste-Anora
@Anora_Eldorath (6028)
• United States
18 Mar 09
Oh, I agree. I don't think the majority of users go around seeking out things to break TOS. I know I was accused on a thread recently of breaking TOS, yet obviously had not as the thread still exists. I think that education is always the best place to start in all areas of life, and this is one of them.
Namaste-Anora
@Anora_Eldorath (6028)
• United States
18 Mar 09
Brenda-
I can relate. I put a great deal of thought into what I write. Even if I write a packed sentence there is much there. I would like to know what TOS guidelines were violated so that I know which types of threads to avoid, because quite frankly I'm not a medium and cannot tell which threads may or may not be violations. Some threads I may think of as benign may very well be seen as a violation, or as someone else mentioned be violated by a responder that then sacks the rest.
Namaste-Anora
@ajithlal (14716)
• India
17 Mar 09
I also had the experiences. I had lots of post deleted in the past. I also think it would be nice to have an auto alert or something so that we can know which all posts are get deleted. I think one of the reason is that when someone do not obey the rules of myLot all has to suffer. I also think when the quality of the posts is low then it also gets deleted.
@Anora_Eldorath (6028)
• United States
18 Mar 09
It's really ashame too because I'm sure there are many Mylotters who put a great deal of work into their posts. Thank you for your response. Anora
@MsTickle (25180)
• Australia
19 Mar 09
No, but the suggestion has been posted on the boards and probably emailed to Admin at least about 6,000,000 times. (exaggeration for emphasis)
Every member has probably been affected by this occurrence. If not their post being deleted then surely their response and so we have all lost money...5 in one go might just be some sort of record Anora. One needs a lively sense of humour to say the least.
Every member has probably been affected by this occurrence. If not their post being deleted then surely their response and so we have all lost money...5 in one go might just be some sort of record Anora. One needs a lively sense of humour to say the least.

@Anora_Eldorath (6028)
• United States
19 Mar 09
I think for me, and others, it is about being educated as to what the problem was so we don't have to guess. I mean, I know that most of us try to do a very good job about not breaking TOS, but we can't know all the intricate details. Something we might feel doesn't break TOS, just might and vice versa. If anything, this was an interesting discussion.
Namaste-Anora
1 person likes this

@laydee (12798)
• Philippines
17 Mar 09
I do agree with your point. I have several discussions (or joined several) which was deleted a few days after it started. They can't explain the reason why they deleted it (I should know because I messaged the admin about it) but they won't really explain themselves. I've even made a discussion at one point that I'm pretty sure never broke any mylot rule, but still they deleted it.
It would be nice to somehow get an explanation (even if the explanation is just for the author, if explaining these things are too much for the public) so that we could know what we did wrong and could avoid such circumstances from happening again.
No, it has never been tried. I do hope they could implement such.
2 people like this
@Anora_Eldorath (6028)
• United States
18 Mar 09
Well said Laydee. I would love to add in a lengthy response but I can't even add to what you said because you truly have stated exactly the point I was trying to get at. Namaste-Anora
@p1kef1sh (45681)
•
17 Mar 09
Dream on Anora! LOL. I think that many of us would love an e mail or notification that says: "Sorry, your discussion transgressed/your comment transgressed/we chopped that discussion". But I don't think that it's anywhere near the top of the priority pile right now. I know that people have called for such things in the past; you can see how effective that was. Back to the drawing board.
2 people like this
@Anora_Eldorath (6028)
• United States
18 Mar 09
P1-
Well, I shall continue to dream then lol. Seriously though, if can be easily rectified and I think is needed for education if anything. If anything, it works for those of us who take our posts seriously, do our best to avoid TOS violations, and be polite. Though, as with anything this can be abused. Of course, duality on here is a topic for another time. Thanks for the response. Anora
@elmolovesu (814)
• Philippines
18 Mar 09
This is an excellent idea, Anora. Giving notification for a deleted post would indeed be very beneficial to us all...that would keep us from worrying as to what we have violated and would eventually learn from whatever mistake we have committed.
I believe it doesn't take much to make this kind of program. Let's hope mylot is considering this.
Thanks. God bless.
1 person likes this
@Anora_Eldorath (6028)
• United States
18 Mar 09
Exactly. If we don't know what we did we can't avoid it. Namaste-Anora
@Ysabel (1201)
• Philippines
18 Mar 09
hi! that is a very brilliant idea! i hope mylotter Admin will give that a consideration. That will not leave us all hanging but so we can have an idea as what went wrong. Then, we could totally avoid that in the future threads and we would me more careful and further we could avoid deletion. right? thanks! happy mylotting!
1 person likes this
@Anora_Eldorath (6028)
• United States
18 Mar 09
I really do hope that Administration will give this idea a look and perhaps find a way to have an IT person come up with an computer algorithm that will be able to work on this particular system. Namaste-Anora
@nikky28 (1572)
• India
17 Mar 09
I totally agree with you. Yesterday I was on 499 and today I log in to find out the number had rolled back to 495 feh! I don't even know what posts were deleted. I haven't posted any links so I seriously don't understand why my posts were deleted. If they could give a notification about it, we can be more careful the next time and avoid posting such things which are on the same lines. I hope mylot takes this idea of yours into consideration. Have a nice day!
2 people like this
@Anora_Eldorath (6028)
• United States
18 Mar 09
Nikky-
Thanks for the response. I agree, just something that tells us which thread was deleted would be very helpful, and it would be helpful so that others do not make the same mistakes. It would help a great deal in educating users.
Anora














