do you believe 'how you speak' is what create most their impression to you?

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my friends dont like too much my one brother.they told me he's bossy.it is because hes always on shout and always always "on comments" as if hes always on opposition side.but knowing deeply him his personality is different from what they think of him.hes on shout but i think because thats only the ways he talks.funny!he comments but afterall he appreciates it too.