Crappy connections....

@diutay (1327)
Philippines
April 23, 2009 12:25pm CST
We had very bad connections these last three days. We only had selective browsing. Actually, the only thing which worked were the messengers (ym,gtalk and skype). It affected us very much because most of our work requires us to be online. We called the service provider several times and the most that they can say was sorry for the inconvenience. It was actually more than just inconvenience for us. We lost clients. I don't know if we should ask for rebates or whatever compensations. What do you think?
6 responses
@modstar (9605)
• Philippines
23 Apr 09
Most if not all internet users experienced crappy internet connections. And yeah, most if not all internet users experienced crappy services from internet providers with lousy tech support. I guess it's something we should learn to live with. Asking for rebates is not that easy. There are lots of steps to make it legally work to your advantage. The best thing you can do is change network provider provided you are over the lock in period. It's been their practice to give you the best internet connection on your first few weeks or months of usage then they'll make it crappy forcing you to nullify your application within the lock in period so you have to pay a certain amount for disconnection fee.
1 person likes this
@diutay (1327)
• Philippines
23 Apr 09
True. Just this afternoon, I applied for another connection with a different internet provider. This would be for back-up. If one's down, hopefully the other would still be working.
@diutay (1327)
• Philippines
23 Apr 09
Yup...the condition was ok again since this morning but we sure had really bad days since Monday. They're usually reliable but then again there are really things beyond human control.
@modstar (9605)
• Philippines
23 Apr 09
You sure type pretty fast! lol! I guess a fast internet connection helps too. lol! Well that's a good move. Then maybe expand then ditch the old crappy internet provider. Just search for your internet provider reviews then i'm sure you'll get lots of rants instead.
1 person likes this
@littleowl (7157)
27 Apr 09
Hi diutay, I think that was happening all over the world! I live in the UK and IE has been really playing around and I haven't even been able to sign in at times..it has been so annoying..all they say say 'sorry for the inconvenience' and 'the web page has expired or is being updated'...littleowl
1 person likes this
@diutay (1327)
• Philippines
27 Apr 09
yeah...I get those, too...it's really annoying...
• Spain
14 Jul 09
Probably a DNS issue, change them.
23 Apr 09
Hi diutay, Yeah I would demand for compensation, it is horriable without connection as I have had to go without my computer a few days ago but it was only because my wireless assistance was disabled by accident, but yours is a bit serious, losing clients means losing money. Tamara
1 person likes this
@diutay (1327)
• Philippines
24 Apr 09
My boss is actually working on that. Though I heard that there might be some rebates to be offered by the company.
@user_786 (1338)
23 Apr 09
what connection you have. i guess you have a broaband connection, these are pretty reliable these days. even some fault occurs to them, these get fixed in the shortest time possible. what was the actual problem with your connection, how did it get sorted out?
1 person likes this
@diutay (1327)
• Philippines
23 Apr 09
We have dsl broadband connection and most of the time, it's reliable. Though we asked several times, the company wasn't that forthcoming when we inquired regarding the real cause. The last time a similar case happened something went wrong in the optic fiber something which supposedly connects it. At that time, it was down for two days. So far this is the longest time that this occurred. Hopefully this will be the last time.
• India
23 Apr 09
Yaar my case is even worse. my net is not working properly from last one month its irritating me like hell
1 person likes this
@diutay (1327)
• Philippines
23 Apr 09
I rest my case. It really is frustrating. Hope yours will finally be okay.