How to to deal a shoplifter
May 9, 2009 9:52am CST
I was in the mall this afternoon to buy a new blouse. After I bought the blouse, I dropped by in one of the stall selling accessories. In that store the saleslady is busy entertaining the request of a group of girls. While I was checking on the bracelets, I saw a lady who tried an earring and just leave. I noticed that she did not pay. I reported it to the girl immediately because I believe what the customer was doing is against the law. She did shoplifting. I pity the saleslady because I am sure during the inventory it will be charge against her and be deducted from her salary. The shoplifter was caught and ask sorry. For first offense, she was pardon after she return the earrings. Have you experience dealing with shoplifters? What did you do?
• United States
12 May 09
Out here shoplifting doesn't take any money from the saleslady, it would take money from the store though. I used to work in retail and we would see people shoplifting using strollers. We'd go approach them and they'd have DVDs in with the baby, try to blame it on the baby. Then give them back. If they gave the DVDs back, we couldn't turn them in because for all we knew it was the baby (yeah right). Sometimes people would just go running though and you would not try to catch them, that was left up to the security guard. Once I got scolded for not chasing after a big man who ran out of the mall with a bunch of stuff. Like I'm going to risk my life chasing this guy! Since I worked in the jewelry department we frequently got people who would try to intimidate us by telling us how they were in jail. Luckily the security guards were on top of people who looked like criminals. They weren't on top of the others, but anyone who came up to the counter with a bunch of tattoos and with a look like they'd been to prison got a security guard right near them within seconds. Other people would use fake credit cards and if that happened unfortunately it did hurt the salespeople because that money would be taken from their commissions. But when people run off with stuff it is not taken from the salespeople.