What about Remote Help?

@10tacl3 (227)
Romania
May 15, 2009 1:37pm CST
Hy there! What do you think about remote support or repairing? There are several programs such as radmin or vnc or teamviewer that can connect and control somebody's Pc. Well i`m kind of a pc reeler ( i hope it's the right word) and when i fix somebody's pc i install them one of these programs and tell them to call me if they need support and i`ll try to help them from home. Well the problem is how can i charge them after i do a repair from home? 'cause when i meet with them in the city i can't just stop them and ask for money :) hope it's not a dumb question :)
1 response
• Singapore
16 May 09
Well, if you wish to do remote support from home, you can invest a little bit of money to the vendor for them to program their software to establish a link for paying money after you complete your job. Repairing is just that when you can't figure out what clients tell you about the problem. Therefore, you need to meet them else support from home is the best option.
@10tacl3 (227)
• Romania
16 May 09
hmm you tell me to donate some money to them and request a secure payment method imbeded in the program? i don't know if they can or will agree to do that :)
• Singapore
16 May 09
Not donate money, pay money for their service, I am sure they will gladly proceed with your additional request, if you don't try, how do you know it's workable or not?
@10tacl3 (227)
• Romania
16 May 09
i won`t try 'cause they`ll say i`ll use it comercialy...and they don`t want it to be used like that..