Customer Service

United States
May 17, 2009 10:52am CST
Having worked a lot of customer service jobs, I was wondering the other day if there is a single thing someone can do that gives you a positive impression of a business? Skill at a particular job? A friendly and upbeat attitude? What makes the biggest impression on you when you walk into a store or business?
1 response
@savypat (20216)
• United States
17 May 09
If I am greeted with a smile and a cheerful attitude this gives me a very favorable impression of a business and even if I can't do business with them that first time I will tell others and come back when I can.