While I was waiting at the pharmacy, a guy was purchasing expensive meds.

Wow, that wasn't a very bright clerk. I've worked in a retail pharmacy (never again - you think the clerks are rude you would not BELIEVE what some people would say and do when their insurance wouldn't cover medications) and that should've been pretty obvious to the clerk as the reason why the insurance card didn't work. It's a mistake that only takes a few minutes to fix. By the way $725 is average for medications. Some people get cheap medications, but the majority of people get expensive medications. A lot of people have no idea how much insurance covers. It's easy for medications to go over $1,000.

I keep saying this if you are not a people person you should not be working in customer service. Each day you come across more and more rude people working in customer service. I'm glad the guy was right and he shouldn't have been embarrassed because the person behind the counter should have been embarrassed for putting in the wrong date and being rude.

You know people really burn me up sometimes . In most places if the clerk is rude they can lose their jobs . people just don't seem to care about other people anymore. It would be embarrassing for that to happen, and to accuse him was totally wrong , that needs to be reported.

I think it would have been easy enough to show her a drivers license to go with the insurance card both having the same birthdate and therefore showing it was their error and not his. Some ppl, it seems, don't like their jobs so they tend to take it out on the customer. [b]~~AT PEACE WITHIN~~ **STAND STRONG IN YOUR BELIEFS**[/b]

Why are pharmacist so rude anymore? I've had to deal with 2 rude pharmacist from two different Walmart's within the last 2 weeks. And I did nothing to deserve this rude customer service! I can totally relate to this discussion! I agree. it's their JOB to deal with customers, if they hate dealing with customers then why do the type of work they do? But then I've known a few people who went to school for certain medical professions & didn't become a nurse or doctor because they cared about people or wanted to help heal the sick, they became a nurse just to earn a good pay check . For example,my niece, she is a RN but has the worst bedside manners any nurse can ever have. I've been told she is a total cold rude bit@h to her patients and she act's like this because she thinks since she's a RN then people should bow down to her and worship her.So maybe pharmacist are rude because they think people should bow down to them because they went to school to become a pharmacist to earn a good check( nothing but a ego trip). I've noticed how some people get into certain professions just to earn a good size paycheck and couldn't care less about the people they are suppose to help. Poor man, he was just trying to get his medication.

Maybe the clerk is having a bad day. Or she has a family problem that's why she treated the guy in a rude manner. But it is not valid reason to treat customer like that. Problem should never be carried with you inside the workplace.

That really is rude! People in customer service should learn how to talk with customers nicely. It's like when I when to gas station and the clerk told me with a smirk on his face that my card had faulty. He even asked me to call the card provider, which I did and been told there's nothing wrong with my card. I even try it in other places and it works just fine. So I went back to the same gas station to fill up my gas and when the clerk said the same thing, I told him what the provider told me. I even stated I can use it elsewhere.

Some people really are so mean.They must not be in their job if that is the case.They must always think what if they are in the shoes of that poor person

it is very common of such now society in us. not all people have such good mood in us culture society.this is about the moral cultivation. the people are not the same things like your thinking. it is better to have treament heart to forgive situation.