I'm so beyond mad that I could just scream Part-2

@Seppy1984 (2145)
United States
June 26, 2009 12:09pm CST
Ok well for thoes who read the first part of this discussion then you know what I have just been through. If you have not read the first part then I recommend you to read it before you respond to this one. Well I did more research about this grant company that took money out of my account without my permisasion. I am not even sure how they got my information or anything. I never had heard of them before. The problem is that no one can find anything about this company online but everyone that I had found on the site I looked into said that they too had been charged and don't even know how they found their info. The place is called UTUS and it has a number that you can call. Well I saw that someone said that their bank closed their account and refunded their account and set up a new account for them. So I decided to call the bank again today and asked if they could help me get this problem fixed. They said they could not find any info on the company and said that I need to call them....Which I have 5 times and it says the same thing over and over to call back the next day. I told my bank that I have tried to call and that their phone line is pretty much boggis, the only thing my hubby and I can do is close our account and make a new account and start all over with buying new checks and everything. We will never get the money back and I am so beyond upset. I would think after my bank looking into it and finding nothing that they would some how refund our account and file fraud on this so-call company that is not even real. So we are going to do what we have to do but I still wish there was something we could do to get our money back. I will be calling this company everyday till they pick up and I will demand my money back. Do you all think I am doing it the right way? Should I try again when we get to the bank about getting our money back? Any more ideas would be great. Happy Mylotting
1 response
• United States
27 Jun 09
Okay, I would still go through with getting a new account and everything, but doesn't your bank have fraudulent charge procedures? Isn't there a form you could fill out and have their investigative department root out this bogus company? I go to a credit union, and they have this. Most banks that I have dealt with in the past have some type of procedure for this as well. If your bank doesn't have this, not only would I recommend getting a new account, but a new bank altogether.
@Seppy1984 (2145)
• United States
27 Jun 09
Hello, We too go to a credit Union. They had me fill out paper work. Then the bank teller said she will fill the paper that she need to and that she then will get it filed and will let us know what happens which she said that it will take a while. I would have though my bank would have fraudulent charge procedures. But I am not sure. I just hope that I get good news next week at least I hope that it will be next week. We will wait and see. Happy Mylotting