Buying more than 2 packets of painkillers

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As a cashier its very frustrating when a customer tries to argue with you when you tell them that i can only sell them two packets of painkillers, usually the first thing to be said is, thats stupid. Well first of all it because the store doesn't have the licence to sell more than two packets of painkillers per customer, if it was up to the store they wouldn't have a limit, so there is no point arguing with the store. Secondly they argue that some packets are not painkillers they are something else that i can't remember name of, yet again if i scan the item and the warning box comes up that it is a painkiller item i have no authorisation to allow it to be sold, neither does the store so take it up with head office. Thirdly if having 2 packets of painkillers is not enough then clearly you need to see a doctor. I understand some are for the kids and other buying....whatever the point i'm making is , the cashier does not make this up on the spot, so dont waste your time arguing/complaining to the cashier because nothing will be done.