I am having a problem with my new Dell laptop. Are there any experts in

India
July 23, 2009 9:47am CST
I am having a problem with my new Dell inspiron laptop, which I purchased about two months back. I would feel grateful if anyone could help me out in this regard. The problem is that when I am typing something, mouse clicks by itself on the location where the mouse pointer is without my intervention. Got my point. It is really menacing when I have to continuously type. I do not know how to get rid of this problem.
6 responses
VisuUnome
@VisuUnome (208)
• India
23 Jul 09
you mention that you have a problem when you are start typing, i think you mistakenly hit the touch-pad when you are typing.I'm also having that problem but soon i came to realize that i mistakenly touch the touch-pad,if it is a problem you disable the touch-pad and buy a separate usb mouse....
schentil
@schentil (98)
• India
24 Jul 09
Ok my dear friends, I finally solved the problem. The problem was actually associated with touchpad driver. I installed touchpad driver from the driver cd provided by dell on purchase. If you have not installed this on your laptop, you can see 'PS/2 compatible mouse' on device manager. Once you have installed, it will change to Dell touchpad. After installing it, I checked my mouse it is now working perfectly without any hassles.
radhanair1001
@radhanair1001 (519)
• India
23 Jul 09
yupp..thats true... it must be a hardware problem..so consult the dell costumer service for a replacement or warranty... best of luck.... [b]keep lotting... byeee...[/b]
schentil
@schentil (98)
• India
23 Jul 09
Thanks for your suggestion. Yes, I have the warranty. I will try in that way also. I will definitely let you know all what the actual problem is once it has been rectified. Thanks.
lovedude
@lovedude (4447)
• India
24 Jul 09
Well it may be problem while you type. means it may be your palm touch the touchpad (mouse pad) once obverse your way to type.. and if problem persist.. just contact Dell. it's the best in service..
mnvamsi
@mnvamsi (539)
• India
24 Jul 09
I think you should check your buttons, there might me some problem out there!!
pengbubu
@pengbubu (1011)
• China
23 Jul 09
Like the first floor, I also adivse you ask the Dell for help, they are expert. Also they know more than anyone else about their products, have a try. It's free as you bought it only two month.
nilayparikh89
@nilayparikh89 (40)
• India
23 Jul 09
Since you bought your laptop two months back, So it comes under 1 year warranty Scehme I will suggest that you should contact DELL, If the problem is minor they will guide you on phone itself or else they will send an enginner to your home.