Have you ever had a ups or fed ex package STOLEN from your doorstep??

@mommyboo (13197)
United States
July 29, 2009 10:14pm CST
We had a scare today concerning something like this. Eventually I got to the bottom of it - the UPS tracking system stated it had been delivered LAST MONDAY and that a woman signed for it. Well, I am the ONLY woman who lives in this house and I wasn't home last Monday. I visited several of my neighbors this morning to see if maybe it was delivered to the wrong house and one of them signed for it - nope, but the neighbor next to me said she DID see the ups truck at my house on Monday, but my car was gone. That confirms I wasn't there. I came home later and went to my remaining neighbors who were not home in the morning, one of them said he didn't see anything because he was gone too, but the other one said she hadn't seen the truck last Monday but she HAD seen the truck there TODAY, in fact not 10 minutes ago. I rushed back home and there was a package which I brought inside - then called my hubby. Turns out the package had been ATTEMPTED delivery last Monday and since nobody was home, the guy put it back on the truck but marked it DELIVERED! Today a different guy noticed it still on the truck and delivered it. We were getting good and mad because it was not a cheap package. UPS needs to ask for ID AND A SIGNATURE and not give incorrect tracking information. I do unfortunately know 3 other people who have had packages swiped off their doorsteps though...has this happened to you? Did you ever have it delivered or receive compensation for it?
4 people like this
11 responses
@dawnald (84075)
• Shingle Springs, California
30 Jul 09
I've never had one stolen but I did have a big panic over one. We had a package delivered to our house and when it didn't come, I tracked it. They said somebody had signed with my name the week prior. Well I wasn't home that day, but that is just the sort of thing my in-laws would do and they were around that day. So when I got home I looked all around the house. No package. Asked my husband if his parents said anything to him. No clue (he doesn't remember anything). So we talked to his parents. Oh yes, they signed, package was placed in the garage (with all the other boxes since we had just moved) and they told my husband it was there. Big sigh. Deep breaths...
1 person likes this
@mommyboo (13197)
• United States
30 Jul 09
This again drives home the idea that they should check and make sure the person who signed actually has the right to sign for the package, or they should delay delivery and bring it back another day. Since I purchase things from ebay and no matter how many times I explain in the 'note to seller' that they need to ADDRESS THE PACKAGE TO ME and not my husband, many sellers address the package to my husband because the paypal acct is listed in his name. They will not let a second person draw from the same bank account for a separate paypal acct, so alas I have to use his lol. This would not be a problem in general except that I have ordered gifts FOR him in the past and forgotten that sellers will usually ignore the note and address it to him, and if I don't pay attention to the address it came from or the company name, I just see his name on it and assume it's for him and I leave it on the bed. He has opened at least three gifts this way unexpectedly. Either way, delivery people should only allow the recipient or a spouse to sign for a package, unless they allow a kid to sign for it FOR one of their parents. Regardless, it should only be someone who LIVES at the address it is being delivered to...
1 person likes this
@dawnald (84075)
• Shingle Springs, California
30 Jul 09
I don't have a problem with my in-laws signing. It was a help. It's just so freaking typical that all the wires would get crossed and the message would never get to me though. My husband doesn't use paypal, thankfully, so I don't have to deal with that issue.
@mommyboo (13197)
• United States
30 Jul 09
Well at least if the fed ex tracking would have shown who had signed it so you'd have KNOWN it was your in-laws. I mean if Fed Ex or UPS drops off something to be signed and my son signs for it because he's the only one home, it's nice to be able to check and verify that HE signed for it. We track packages consistently though, from the time we order them. I will track them at home or online from my phone, and my husband will do it from work. We rarely have situations where we don't know where something is in the route from wherever it came from to here.
1 person likes this
@pyewacket (44032)
• United States
30 Jul 09
Right off the bat let me say I HATE Fed-Ex. Back in November 2006 at an internet place I ordered my computer..didn't have my own and had to rely on the internet place...I ordered a "customized" Mac computer with a lot of bells and whistles...So get a notice by Apple when to more or less to expect it to arrive via Fed-Ex, and gave a date..so I purposely stayed home that day to wait for it's arrival....nada, nothing. Anytime something sounding like a truck, I'd rush to the window...nothing. So then I stayed home the next day, thinking that maybe it would arrive then...nada. Finally I called Apple...you can imagine how I felt when I was informed that my computer was delivered @9:20 a.m. on the day it was supposed to be delivered and was signed by an "Antonio"--WHO THE HELL IS ANTONIO? NO ONE in my building has that name....my take? Someone from Fed-Ex helped themselves to it. Don't ask what I went through..I lived on the phone making zillions of calls to Apple and Fed-Ex...Apple agreed to place a tracer on the package--in the meantime I still had to rely on the internet place to use a computer. A few weeks roll by...out of the blue Apple said they couldn't help me as it was ON record my computer was delivered to me--oh yeah? Wasn't! They told me they could neither reimburse me for the money or send another computer to me Oh---I also tried to make a claim against Fed-Ex--they DON'T cover mis-delivered items...only damaged--what smucks Finally I got my bank involved and made a claim--it wasn't until then that Apple agreed to either send out a new computer or send the money back to me...I opted for the money...NO WAY was I going to have Fed-Ed deliver it to me...so took myself to the Best Buy that is fairly close to me and hand-picked out a computer and literally took it home in my own two hands (with help of a cab)--but it wasn't until February of 2009 that all this was settled!
1 person likes this
@mommyboo (13197)
• United States
30 Jul 09
Wow.. this is awful! See, this is one reason I like being able to just go buy something and bring it home, in my own two hands lol. So many people laugh about it, between books, electronics, clothing, makeup - I prefer honestly to buy these things if possible locally. Why? I get to see what they look like, I get to touch them and look them over, and make SURE I am getting exactly what I want. As far as clothing, I am one of those people who has to try things on. I can't deal with 'this is the size I wear, I know it'll fit' because no, sizes do not seem to be universal, and something say... size 7 may not fit the same as another size 7. Even my daughter's clothes are like that - she has 3Ts and 5Ts that when held up together are the SAME! GRRR. As far as delivery services - I honestly believe they need to ONLY deliver to the intended recipient, or a relative like say a spouse who lives in the same house or apartment. This only makes sense. At my daughter's preschool, they only allow pickup by a parent or the person(s) a parent designates as a proxy, and they also always require a form of ID plus asking the child if they know the person! Needless to say, people feel the same way about safe delivery of their packages - of which they may have spent hundreds or thousands of dollars on. One question - wasn't the package insured? If it was, then Fed Ex OR Apple should have been liable for the mis-delivery. And this... folks... is why shipping stuff can be dicey. I have stopped trying to mail checks for things, on two occasions either the check NEVER arrived to its intended recipient, or it arrived.... THREE WEEKS LATER with the envelope all jacked up as if someone had tried to get into it but then thought better of it! I wonder why Fed Ex is not held liable.... and it makes me think DHL is better than either Fed Ex OR UPS.
@mommyboo (13197)
• United States
30 Jul 09
Almost 3 years? Are you saying it took almost THREE YEARS for you to have a computer at home?
@dawnald (84075)
• Shingle Springs, California
30 Jul 09
My fed ex is set to leave stuff on my door if I'm not home to sign. Dangerous but it's a pain getting to a fed ex office. I've never actually heard of the fex ex person doing the stealing before though. I hope they fired his a**.
• United States
30 Jul 09
I have never had a package stolen but only because all of the delivery services seem to deliver all of my stuff the my neighbors across the street. I have great neighbors but it is anoying because I am the only person on the block with numbers on my house and yet no single delivery person can find it, instead they take it across the street. Even the pizza guys. Thank God for good neoghbors.
1 person likes this
@mommyboo (13197)
• United States
30 Jul 09
I suppose on a good note I got to visit my neighbors yesterday. I do know the guy across the street directly but I had not met the ones across to the left. I met the guy's brother when he came over to see if I had heard anything the night someone attempted to steal his rims. Anyway, all of my neighbors encouraged me to let them know if we were expecting a package and would be gone all day, because then we could either request ups drop it at their house for us or they could be on the lookout for the ups truck and make sure we received it. My excuse for not talking to them much is that most of them work or never come out, how am I to know they are actually home and would like conversation? LOL!
• United States
30 Jul 09
I am more of a hermit, my husband knows all of our neighbors and what they drive. I say hi when I see them outside but I rarely have anything to say beyond that. They are all great people I just am not a good socializer after a long day.
1 person likes this
@mommyboo (13197)
• United States
30 Jul 09
I am not a big socializer with neighbors either, which seems weird because in general terms I am social. I really wish that some of my good friends lived here in my neighborhood, we'd have block parties and bbqs and stuff all the time then, likely they'd all be over here. I mean I already know their kids would be over here all the time so it would make sense that my friends would come over too lol.
• Regina, Saskatchewan
30 Jul 09
Nope, never had that problem, and I'm glad yours had a happy ending in spite of the hassle. I used to live on a farm and one day I was driving along a remote country road and came across a UPS truck kind of leaning to the right over the culvert. I thought, either a hit and run accident or someone stole the truck and then abandoned it from the way it was situated and the back doors were hanging open. So I stopped my car and climbed inside the truck to check it out. I found the driver in the back lying on his side. As I tried to pull him over, to check if he was hurt, he suddenly opened his eyes, grabbed the nearest package and whacked me one upside the head! Turns out, he'd just pulled over to take a nap! Was I some pissed! lol
1 person likes this
@mommyboo (13197)
• United States
30 Jul 09
Oh my gosh! Talk about unintentional assault and injury lol. I think I wouldn't have gotten that close to him, I might have yelled though to try and rouse him. Sad to say that with strangers, I am careful about proximity when I don't know what they might do. I'm also much more likely to call 911 for help when witnessing something instead of getting personally involved, again because I don't want to be whacked upside the head or accused of anything.
1 person likes this
• Regina, Saskatchewan
30 Jul 09
We country folk get in each other's business all the time. lol No worries. The UPS guy and I ended up dating for awhile actually..............ROFL
• Australia
7 Aug 09
Well, the delivery people are only human, they do make mistakes from time to time. But that is a very big mistake to make! Just as well they fixed it up!!!
@sacmom (14250)
• United States
4 Aug 09
I don't recall ever having a package from FedEx or UPS getting stolen off my doorstep, at least not while living in my current home. I did however have FedEx miss my house entirely before. My husband had been home so he could receive the package that was expected to arrive that day, while I had taken off to run some errands. On the way home, I spotted a FedEx van about a quarter mile away from my house. I was guessing it was the van that had our package. When I got there I asked my husband if we got our package yet and he said no, that they didn't come by yet. So one of us looked up the tracking order to see if it was on it's way and it stated something how there had been an attempted delivery. Like huh? How could it have been attempted if they didn't even come by the house in first place? Like I said before, my husband had been home expecting this package, so he was waiting for it. I ended up looking up the phone number for FedEx and I told the operator what was going on. He got the delivery guy to turn around and come back so he could deliver it. I wasn't taking any chances, so I stood outside waiting. When he pulled into the driveway and handed me the package I asked him if he had been down the road just a short while before this, and pointed in the direction I had seen the van. He admitted that it was him and that he couldn't find the house. So instead of trying to find it, he just gave up. Oh well, at least I took the initiative and gave FedEx a call. Otherwise, who knows if we would have ever gotten that package.
@lumenmom (1984)
• United States
31 Jul 09
I guess I have been fortunate in this area. I have had many many packages delivered during the 40+ years I have lived in the area and I have never had a package stolen. Sometimes the packages sit there all day. Don't get me wrong, the area has it's share of crime, breakins, thefts, assaults, even murder (my best friend's father murdered her mother when we were little). I guess there is some code that says do not mess with the delivery man's items, everything else is fair game
@thea09 (18316)
• Greece
30 Jul 09
Hi mommyboo, this could never happen as the postman keeps anything that needs signing for in his possession. He doesn't come up to the house but leaves a note where I collect my post to tell me he has something which needs signing for, if I'm lucky I can catch him as he drives around and he'll stop and hand it over, usually though I have to go to the post office at 2 when he returns there and collect and sign for it. He always keeps the things that need signing for with him, not even at the post office when he's out on his travels.
@_sketch_ (5709)
• United States
30 Jul 09
This has never happened to me. I live in a pretty good neighborhood, full of nosy neighbors, so even if someone tried this I think that the neighbors would be all over it. Also we have a dog that is half rot and half black lab, so he is pretty big and although he is friendly I think he would still make thieves nervous. Also the packages we get are often small and so they put it between the screen and the door and when it's not they usually leave it at the side door, which is behind a fence and under our car port, so it is pretty secure. That's just terrible that the UPS guy would be so stupid. I can understand that he may accidentally mark it delivered, but for it to say that a woman signed for it is just plain idiotic if you ask me. That's lucky though that this was the case, that it hadn't actually been stolen and that another worker discovered it and got it to you.
@jaizhi (260)
• Philippines
30 Jul 09
Here in my country you can't just leave a pakage outside the door with no one claiming it. But sadly we dont have tracking systems yet for all of them, only DHL and fedex does that here nothing more. SO if you got a delivery from some other lace normally it is just passed on to relatives till it reaxhes you or you pick it up from point of origin, it would be better that way. Some dekivery guy, (evn postman) don't do there job since it can't be track some of them steals it as well
• United States
30 Jul 09
I haven't had this exact thing happen, but have you ever watched how UPS drivers deliver the packages? They run up to the house, close enough so that they can toss the package onto the porch. I've seen a couple drivers that didn't even get out of their truck! It doesn't surprise me that UPS would do something this irresponsible and sloppy, based on the performance I've seen.