Is it really THAT big a deal?

I want to mention that Coinstar does no fee exchanges if you get a gift card in exchange - for instance I think Starbucks, perhaps Walmart, or Barnes & Noble. I haven't used one myself but I have looked at them before. By this I mean if you put in $12.57 in change, you can have that given to you in a Starbucks giftcard with $12.57 on it. Of course that only matters if you'd use it.

the Walmart i work at has that option too. i was like whoa when i saw it the first time...i really like that idea myself. Hey...if you wanted to you could save your change through out the year and when a birthday comes up...bam...throw the change into the machine and give the gift card to the person for a gift on a birthday or something! Just a thought. thanks for that...forgot all about it.

Hmmm..i have never seen that option on any of the coinstar machines i have seen. Here we only get the option to get a cash voucher, where they take out 8.9% as a handling fee...or you can choose to just have it all donated to charity (which i rarely ever see done, as most people save up their change and turn it in because they need to use it for something)

I so rarely get superior customer service but when I do, I want to shout with happiness about it. So many people in customer service have forgotten all about SERVICE and all they care about is getting a bonus or a raise. I wish people would remember they needed to CARE about the customer and serving the customer, exceeding expectations, not just standing there in a terrible mood and griping about how the customer is paying! At least the customer is in YOUR shop and buying something. You're right too, there is no reason you should have lost your job. I think you could fight it, as that is discrimination. Being pregnant isn't a condition that anybody can hold against you, although some people act like it is!

Um...ok...wasn't looking for a lecture here. im pretty sure i mentioned that im proud of what i do for a living and i always treat my customers with the highest courtesy even if they are being words i cant really use here. the way you read is because i work with customers I'm not allowed to have pet peeves that bother me. I have to worry about my numbers just as much as my customers because if either falters i can lose my job. I have to balance good customer service with the needs of the store. Point blank fact is this: Walmart wants good courteous workers...that are fast and efficient. My ability to do both at the same time suffers when people hold up my line...period. Ive been working with customers at various jobs for the past 12 years...i know whats expected of me. you missed the point of the discussion which was to understand why people feel it necessary to be discourteous to the workers and the people waiting in line behind them.

I haven't seen you in a long time! Is it me or have you been gone?

store safety (how long you go without either a customer or a employee goes without an accident) IPH (items per hour scanned) and a few other things are considered when the Walmart higher ups consider bonuses for the workers in each store. The better and faster and safer we are the more we get. Now for once we disagree on something. This "customer is always right thing" is foolish idea. The customer is NOT always right and Ive seen many people try and take advantage of that idea. I remember years ago i was training someone at the McDonald's i used to work at and one of the customers started berating them on the first day, calling them stupid and useless and things like that. I turned around and kindly asked them to please be understanding as it was her first day. they later called and complained...about me defending the girl and they wanted me fired. The customer has no right to treat a worker serving them like that for any reason. same restraunt a black (no racism implied here cause i love a lot of the Afro American culture) walked in and cut in in line in front of the customer i was serving and his five year old girl who was starting to tell me what she wanted, and started making her order despite the little girl...and i just went with taking the girls order. the lady looks at me bug eyed and goes "I don't like that" and i knew she was about to pull the race card so i said "mam, you cut in front of this nice little girl to make your order. the line starts with her and her father and then moves to you. After huffing and puffing all through the girl making her order she orders a ceaser chicken salad shaker...then proceeds to claim that there's not enough chicken in it. I explained to her that we have to measure out what we put in them for quantity control and i made them myself with all the proper measurements. She started swearing up and down that i did it wrong and wanted more chicken in it. I told her that i would have to charge for it, she told me that she wasnt going to pay more for it...then i told her that she wasnt getting any more chicken then what was already in the salad. then she started getting nasty. At this point the store manager stepped in cause she had seen the whole thing and explained to her the same thing i did...the woman started getting nasty with her...and then the rest of her order came up and my manager finished it for me with the finishing sentence to the lady "you are welcome not to come back in my store. (as the lady caused a few customers in the meantime to leave cause she would let them order until she was fully satisfied) People take advantage of that statement all the time and though i don't own the store and thereby follow it to a point, I fully don't agree with it. Wow...i think this post was actually longer then the original conversation.

that's why walmart offers to auto print checks out...you run the check and write the check in one simple step

Even if I am using cash, I always CARRY cards just in case LOL! Now I have seen people at Walmart try to pay with a card and get declined, now THAT would be embarrassing.

but isn't that how it should be? I am not there to waste my money...I am already there, buying my items from that store, knowing they are making a profit off of it, that then pays their cashiers wages...and it is the retailers job to take your money, and most retailers are happy to do it, whether you pay by check, credit, debit or walk in with a bag full of pennies. It is all money to them and they are happy to have it.

Yeah i get those all the time too. That's another pet peeve of mine. Its called a list. i always make a list before i shop so i know what i am and am not getting.