Need some help

@BarBaraPrz (23913)
St. Catharines, Ontario
August 13, 2009 7:01pm CST
I have two computers: my trusty Mac that I use every day, and a PC that I got to run my cross-stitch program on. I let my friends use the pc. One friend went online here to play poker. The next day, another friend went on to check her email. Later that day, the pc wouldn't load windows... it starts up but hangs on a blue screen with the Windows XP logo in the centre. The poker playing friend was going to try to reformat it for me, but has been busy and it's now Thursday and it's still not working. Any suggestions? (Other than refuse to let my friends use my computer ever again.)
1 person likes this
7 responses
• United States
14 Aug 09
Have you tried loading the xp cd again? You could try to reinstall XP with the disc
@BarBaraPrz (23913)
• St. Catharines, Ontario
14 Aug 09
But how would I manage that? Nothing happens after it gets to the logo screen.
1 person likes this
• United States
14 Aug 09
when it starts up it should have what brand your pc is and then somewhere it should say boot options, make sure its set to load a cd first, and then put in the cd and reload the computer and it should take you to installation
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@BarBaraPrz (23913)
• St. Catharines, Ontario
14 Aug 09
I don't have an XP cd... it's a second-hand machine.
@ferdzNK (3214)
• Philippines
14 Aug 09
WinXP boot menu - Boot menu prior to Windows start
If you see the window XP logo its background is black, am I right? I'm stating this because a different procedure is required for a blue screen with just text on it. the later is much severe, if its the first case, chances are there's still hope with your cross-stitch program. If you can comfortably fallow the steps below then go ahead else let somebody do it for you. 1. Boot up 2. wait till memory test finished and drive detected 3. press [F8] to enter boot menu - this is quite fast, so if you see the win logo it mean you are late in pressing [F8], go back to step 1 and start all over again. 4. in the menu select "Last know good configuration" see attached image. If still it did not boot have a qualified tech guy to look into it. Good luck.
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@BarBaraPrz (23913)
• St. Catharines, Ontario
14 Aug 09
I'll give it a try. Thanks.
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@BarBaraPrz (23913)
• St. Catharines, Ontario
14 Aug 09
I tried it but it still hangs at the same place... small logo on blue background (not black, and no text).
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@ferdzNK (3214)
• Philippines
14 Aug 09
boot XP - WinXP boot screen
This is not what you see? where you able to enter the boot menu?
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@EliteUser (3966)
• Australia
9 Sep 09
Hey, I don't really know how to help, I am truly sorry. Hopefully someone else will be able to answer your question better than I have done, in a really good way so you can actually benefit from it. Make sure you have a good day, Happy Lotting!!
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@BarBaraPrz (23913)
• St. Catharines, Ontario
9 Sep 09
Thanks. I turned it over to a professional, who did restore it.
@mirage108 (3403)
• United States
14 Aug 09
there is a screen you can get to that has the safe option on it, there is also an option to boot to known good configuration. I would try either save mode, or last known good configuration. if those don't work then you might have to go and reformat and reinstall windows xp. Then be careful what sites your friends access on your computer. also create a guest account for that computer with no download access or anything else. they can use webmail or online games but down allow anything to be downloaded or saved to the computer hard drive for that guest account.
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@BarBaraPrz (23913)
• St. Catharines, Ontario
14 Aug 09
I tried your suggestions to no avail (see above) Looks like I have to reformat, but I don't have the os disc.
• Japan
14 Aug 09
hi,friend, why don't you use parallels or vmware fusion which is the virtual machine of Mac OS ? needn't restart to install another OS XP and just install XP in Mac OS by parallels or others.your friend could login in virtual machine to play poker. Enjoy mylot!
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@BarBaraPrz (23913)
• St. Catharines, Ontario
14 Aug 09
Uh, no. Poker friend can use his own machine at home. This was the first time he used mine, just because he'd never seen an MPC all-in-one before. The point is, I have two machines so that I can use mine anytime I want without changing settings, and my other friend can check her email even if I'm using the computer.
@dashawk (275)
• Philippines
14 Aug 09
hmmmm i think your computer is bombed... infected by a rootkit or a trojan from the internet. do you have any anti-virus installed on your computer? what OS did you use? you said you have a MAC and PC... Which computer does not load? (i guess its the PC ^_^) I think you should reformat your PC and install anti-virus after a fresh windows Install....
• India
15 Aug 09
You can start in safe mode and give it a try then later i think you can fix this issue. Ya you are right we cannot deny friends from operating the pc for such a reason. Just start in safe mode and give it a try hope so this will help you out.
@BarBaraPrz (23913)
• St. Catharines, Ontario
15 Aug 09
Please read the other responses.
• India
15 Aug 09
Ok i read the responses. You can also do system restore with the restore date when your system was working properly.
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@BarBaraPrz (23913)
• St. Catharines, Ontario
18 Aug 09
Didn't work.