Do you have any bad experience with customer service?
By shivamkapila
@shivamkapila (764)
India
August 17, 2009 9:09am CST
Lots company running their work with customer service to provide better service to their customers online and chat as well.
I am already working in BPo sector and attend many customer online and solve their problems and queries as well..
Do you have any bad experience with customer care in your life ?
1 response
@galileo2008 (1168)
• Philippines
22 Apr 10
Oh yes I did. One time, I was in a department store looking for something, and I thought I need assistance from their sales representatives. There were only 2 of them available, but there were no customers around. I called one of them to help me find that thing, but he just ignored me. He was busy texting and chatting with his colleague, and I was really irritated by his gestures. When I demanded him to assist me, he was bit annoyed that I could really hear sarcasm in his voice. He was like, "what do you want?" "we don't have that"...and he went back to what he's been doing. I was really pissed off that I went out and vowed to myself that I will never buy from that store again


