work idiots, buck passers and finger pointers

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Sunday I was on call and got a problem regarding an online screen error. We had just implemented some new code, but this was puzzling since the screen that was the problem was not anything to do with code that we modified. I looked at the data and determined that there was nothing in the data that should be causing this particular error. We then proceeded to try and track down our resident expert on that particular system to get an opinion. His response was, "I'm nowhere near a computer and I'm not on call. Call so and so." So we not only called so and so, but also one other person in his group, both of whom were very nice and willing to discuss the problem. We came up with a solution and all agreed upon it. Well the solution did not work, and yesterday the guy we first called who wouldn't take our call told us that it wouldn't work, why it wouldn't work and assigned the problem over to us. If the idiot had been willing to take 5 minutes out of his day to talk to us, he could have told us that it wouldn't work and we would have tried something else. Now he's pointing fingers in our direction for doing the wrong thing. My reply to him started out, "what a shame that we weren't able to have a conversation about this on Sunday. I did call so and so on your recommendation and also so and so and we agreed on a resolution." Gosh I sure hope I wasn't RUDE. Do you hate people who are deliberately unhelpful and then point fingers?