What am I doing wrong?

United States
September 20, 2009 10:15am CST
I've recieved 2 payments to my paypal account. Each time, I got an email saying "You recieved a payment from ____. Go here to confirm it." So I go the the place to confirm it, it asks for my password, and then I get taken to an empty account and i get an email thanking me for creating a Paypal! I've had a paypal for a long time, and why is none of my money showing up?
1 person likes this
5 responses
• Philippines
21 Sep 09
Is your paypal account verified? Sometimes your account must be verified first in order for you to rceive payments. Or maybe you have entered a wrong password unknowingly. If your problem continues, try to contact the paypal by email or call paypal's help center. Look for the contact us tab below the page.
@sid556 (30960)
• United States
21 Sep 09
That has never ever happened to me. I get an e-mail from paypal telling me that I have received a payment but I have never been asked to confirm it. It sounds as if you are getting scammed. I think you should contact paypal and report it right away. Then you need to get in there and change your password. I hope you didn't lose a lot. let us know how this turns out.
@o0Tora0o (355)
• United States
20 Sep 09
It really sounds like you may have received emails that were sent by someone who was trying to get your PayPal password. Even if the address the messages took you to looked proper, it may not have been. I have received emails similar to those (on email addresses that weren't connected to my PayPal account at all, no less!) and sometimes the scammers put "www.paypal.com" as a subdomain on another domain. So even though you see paypal.com in the link, it may really go to another site like www.paypal.com.phishingwebsite.com instead. The first thing I would do is go directly to the PayPal homepage and log into my account from there. If you do that, you know for sure that it is really the PayPal homepage, and that you're not going to be giving your password to a third party who wants your financial information. Once you do that, change your password. If you cannot log in, contact PayPal immediately and forward a copy of both of the emails you received to them. It may seem a bit extreme, but it's always better to be safe than sorry when your financial information is involved!
@vjsinduja (1031)
• Sri Lanka
20 Sep 09
I am from Sri Lanka. I created a paypal account selecting my country as Sri Lanka. but them when I was paid by pickjack for the first time, I didn't receive the payment in my account as pay pal doesn't support members of sri lanka to receive money in Sri Lanka. After I created a new paypal account selecting my country as India. After that, when pick jack paid me, I received payments to my paypal account... There after, I have been paid by nomincashout,trekpay,microworkers,likaholix n so on... I never experienced the problem u have. I would suggest u to write to paypal company... They definitely answer ur questions....
@calai618 (1773)
• Philippines
21 Sep 09
Never respond to any email which asks for your password. If it's something important like paypal, go directly to the paypal site by typing the exact address on your browser. You have to also make sure that it's httpS (the S indicates 'secured' meaning your transaction is encrypted for security purposes).