How do you feel about MyLot Support?
By thecreditor
@thecreditor (389)
Trinidad And Tobago
September 27, 2009 12:40am CST
I personally feel that they need to improve their customer support by a couple hundred percent!
2 responses
@involved62 (790)
•
27 Sep 09
I have not contacted MyLot as yet for any support. I did not even notice that they have such a function. Where is it? What makes you say that they need to improve their customer service? Did you contact them and were you able to resolve your issue, if at all?
@thecreditor (389)
• Trinidad And Tobago
28 Sep 09
I have contacted them & I received an instant bot message from them 5 seconds later telling me that they received the message, they will work on it but that there is no need to send any follow-up messages to them concerning the matter.
It's been 2 weeks now & they have yet to resolve the issue that concerns me.
@involved62 (790)
•
28 Sep 09
That's bad. I read in another discussion though that MyLot support is A+. Maybe, there are just too many requests for assistance and they do not have enough staff to attend to these. Keep on contacting them. Good luck.
@killersss (638)
• India
27 Sep 09
yes, me too feel that they need to improve on that, although i have never tried to contact them i mean i didn't need to contact them but i have heard from many people around here that they don't reply quickly, they should improve on that and should try to take more queries daily.
