Autoshutdown problem on laptop

@jeiay41 (675)
United States
October 24, 2009 5:18pm CST
I have a laptop dell xps m1530. My problem is every time i play games i having an autoshutdown without any clue what just happen. I have a norton anti-virus to protect my computer. Can anyone tell me what is going on on my laptop. Hope somebody can tell me what will i do to get rid of this problem.
1 person likes this
4 responses
@magtibaygom (4863)
• Philippines
4 Mar 10
Have you recorded any error messages? Some computer problems are best solved based on the error messages displayed during the event.
@jeiay41 (675)
• United States
12 Mar 10
There is no errors or what so over. It just autoshutdown. I solve it now with the advise of the previous post. Now i can play ragnarok without any problems.
@asweetie (1188)
• India
19 Nov 09
Hi jejay, surprisingly i got same problem too that when ever since last few days my laptop wants it tells me that windows have crashed and restarts what ever i may be doing. I am really fed up with all this and i have got compaq laptop. What i am planning to do is i am going to reformat this laptop in hope that it might correct this problem.. but i would loose tons of data if i do so i dont know if i should do it.
@jeiay41 (675)
• United States
23 Nov 09
Nope, I know now the problem and would not recommend to reformat your laptop. The problem is the over use of the cpu. I seen it everytime i start game. It consumed alot of memory then it runs dry after running for a couple of minutes. Better only use your pc on a lightly basis.
• United States
25 Oct 09
I also had this issue with my dell laptop. As the other mylotter response my first guess is cooling. Use of graphic make them heat up ALOT faster. My laptop never had an issue with shutting down like this , only when on online virtual world type game heavy graphics use. I purchsed a cooling matt for it and it solved the problem. If it is the games causing an issue sometimes you can go into the games menu and choose to play it at a lower graphics setting. The game dont look as neat but will save alittle on the over heating of the laptop maybe. Just a couple tips. Oh btw the cooling matts run around $30 for a decent one. Look them up online and compare reviews of them before you purchse so you know its a good one.
@jeiay41 (675)
• United States
25 Oct 09
You think i need to change the cooling matt. Yup, every online games i play shutdown my computer automatically. I'll try your solution lowering the settings.
@zendre (23)
• Hungary
14 Nov 09
Is there anything in the Event Viewer after rebooting the laptop?