Why people would take "no" for answer?
By clorissa123
@clorissa123 (4926)
United States
November 2, 2009 8:48pm CST
Ok, I was stupid enough to fall for the trap of so - call ACME people search site, hosted by Tissa. Now I deeply regret on my greedinss for the past couple of days. Now, I want to cancel my registration on GDI, which after 7 days trial period and to start charge me $10 per month. I called their customer service to request a cancellation on my membership. The lady simply ask me why, and she seems reluctant to let me go. I insisted, and she kept on promote the benefits of possess your own domain name, those craps. Until I really angry, and want to talk to her manager on the phone. She with an unfriendly tone, agree to cancel it.
I meant, why wasted me so much time on negotiating cancel my membership. Anyway, I will not agree to pay for it. Business just won't take "no" for its customers for answer.
2 responses
@txonlinemoney (48)
• United States
3 Nov 09
It sounds to me like their customer service department lacks training. Alot of times cusomer service representatives are outsources to save the company money. Alot of buisness's do this now adays to save on labor and office space. I would try to send this complaint to the company and see what kind of response you get, this will give you a better understanding of their ethics as a whole.
@clorissa123 (4926)
• United States
3 Nov 09
well, I understand they simply don't want the customers go, but I have to protect my money too. I can't simply paying $10 a month without making a single profit to my pocket. So, sorry, I must cancel that account.
