Would you want to work in a call center?

@kara18 (134)
November 5, 2009 9:34am CST
I've seen a lot of job opportunities these days to work for a Call Center. I think I would give it a try, although I'm not sure if working nightshift would be good for me. I heard that it's not that really good for one's health, so I do wonder how people who work during nighttime get to manage it.
1 person likes this
5 responses
@ybong007 (6643)
• Philippines
11 Nov 09
I have my share of working as a call center agent and work on night shift and it's not easy. Mondays, tuesdays and wednedays are OK but it gets worse come thursday and friday. There are times that you have to literally put matchsticks between your eyelids just to stay awake. I even recall having a dream while i was standing up and I only noticed it when a colleague on mine called my attention. There was also that weird feeling where you feel lightheaded after you take a bath at 10 in the evening before going to work. And the worse part is going home after your shift feeling dehydrated, sleepy and feeling like a zombie when the sun shines on you. I was thinking that if I'm not going to change careers then I would go crazy from that job in due time. Those are just minor issues, the worst part is to take calls where most of them are complaints. But at least the pay is good but I feel it's not just enough to compensate for sacrifices and health issues that goes with it. Cheers!
@kara18 (134)
14 Nov 09
Hmmm, Now this really got me thinking. Just hope that if I do get into this job, there's a choice of the kind of calls i'm gonna have to do. Thanks for sharing your thoughts and sentiments :) Have a nice day at work, and hope you get a better job that's more satisfying and Healthy! :)
@maezee (41997)
• United States
10 Nov 09
No, definitely not. In fact I would probably avoid working in a call center AT ALL costs! It sounds like a really tough and tiring job. It's sedentary, and you have to be EXTREMELY good with customers..And while I'm OK in customer service, I couldn't imagine working in it, over the phone, dealing with customer problems ALL DAY LONG. But, a job is a job, and if I had to I certainly would, although it would take a lot of adjustment.
@kara18 (134)
14 Nov 09
Yes, actually that's one of the reasons why I'm having second thoughts. It's really sedentary, the only thing that differs is that you'll be dealing with different kinds of personalities but mostly solving the same issues. But yeah, if it's the only job in town that offers money then I'll have to do it. Thanks for the share have a nice day!
• Philippines
5 Nov 09
I'm looking forward to work as a call center agent, as well as being in the graveyard shift. I'm a student nurse and will be on different duty hours including the night shift. I think the negative side of being a call center agent is not the time but the kind of work they are doing, they are sitting, focusing on the monitor, and drinking lots of coffee for almost more than 10 hours, I think, and they do it everyday. But that's life, if you want to have a good income you should sacrifice some things and be hard working. Happy mylotting!
@kara18 (134)
5 Nov 09
So they say it's really about trying to be fit and healthy right, if you want to become successful in your job. Yes, I think that's what is important, no matter what time of the day you get to work, all you need to do is to take care of your health, know when is work and know when it's time to play and rest. Thanks for the share, goodluck to you!
@voldrox (7191)
• India
5 Nov 09
hi kara well i don't have any experience with working in call centres but i think you should give it a try... i think i am not really good at dealing with people like that, give it your shot
@kara18 (134)
5 Nov 09
Hello voldrox, well I'm really not sure how it is exactly but I think it's interesting if you get to deal with people. But, yeah i think I will never know unless I give it a try. :)
• Indonesia
11 Nov 09
Hello Kara! I actually do not have any idea on working in a call center. If you are good in communicating with people, it worths to be given a try. Yes, it could be tiring, but we will all be tired at the end of the day anyway lol, no matter what the job is. My brother in law has night shift in his duty (no, he doesn't work in a call center). If it's his turn for a night shift, then he'll be sleeping in the morning and about two hours before going to work. That's the way he manages his rest when working on night shift.