Family emergencies concerning Wal Mart employee family members

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I called the local Wal Mart where my wife works trying to get ahold of her because her 19 year old disabled child was having severe abdominal pains. The first time I called, they said " where does she work?" I said "cashier". They said we will try to connect you. After approximately 10 minutes, someone else came on the line. May I help you? Wal Mart, blah, blah. May I help you? At this point, I was quite scared because my step daughter was having severe pains in her stomach. She had passed out in the bathroom, I had to help her to the bedroom. I again tried to call my wife, I told the person that answered, this is an emergency. They said "Hold please, we will try to find her." The line went dead. So I called again. And I insisted that my wife get home because we only have one car and I didn't know what else to do except call an ambulance. My wife and myself are on a very limited budget. I was frightened because my stepdaughter had passed out. I got her into the bedroom, she was in great pain. I called Wal Mart one more time and left my number. My wife was finally able to call me back. When I answered the phone, I said honey you need to get home, there is something definitly wrong with your daughter, we need to get her to the hospital. My wife took it upon herself to check out of work and come home. We proceeded to take our daughter to the emergency room. I don't know who I was in contact with at Wal Mart, but they were very, very, very unprofessional. This was a serious matter, I repeated at least twice it was an emergency. The female I talked to just seemed to blow me off. Finally, my wife got my message and called home. I told her what was going on. She checked out and took our daughter to the hospital. While I was at the hospital, I called the manager at Wal Mart. I don't know his last name, his first name was Michael. I explained to mIchael what was happening. He was very kind. And understood the family crisis. The problem I have is with the person at the customer service desk. They kept acting like it was some sort of a joke. My daughter's life is not a joke. Now, since I have been nice, and wrote all I want to, I would really like to tell you my true feelings. I know my wife works for your company, but I am really f**king pissed off with your store. I almost had to beg them to let my daughter's mother come home to help take her to the hospital. If Sam Walton could see the way you treat your employees, he would be ashamed. This is a very dissatisfied employee's husband. My wife may work at your company, but you will never, never get another red cent of my money. Thank you, screw you you blood suckers! Anonymous.