Is water served on your local McDonald's.

India
December 1, 2009 4:57am CST
Hey there friends, I just wanted to know whether water is served free in your local McDonald's outlet. Only recently about 3 months ago, McDonald's opened their first outlet in my city, Chennai. They have a bad habit of not serving water, and you have to either buy a coke or a bottle of mineral water. I feel this is nothing but cheating the customers to spend more money in their outlet. What is your comment on this.
3 people like this
9 responses
• Singapore
1 Dec 09
Well, in Singapore, the customers may ask for plain water from the McDonald's. Even if the customer asked, they only give a very small cup of water.
1 person likes this
• Singapore
1 Dec 09
oh, the situation in Singapore is that most of Singaporeans prefer coke rather than water. Therefore it is actually reasonable for McDonald's not to serve water.
1 person likes this
• India
1 Dec 09
you are lucky, that you at least get some water. In Chennai, it is not so. Thanks for the response.
@thea09 (18316)
• Greece
1 Dec 09
Hi ramesh,We are extremely lucky in this area to not have such an outlet serving rehydrated junk food, there really wouldn't be any point as no one would eat it. So I really don't know if they offer water or not but they wouldn't last long if they didn't as everywhere offers a glass of water whenever one sits down anywhere over here. I don't tend to want it in the winter but they bring it anyway but in the summer I often order a coffee just to have the free water which of course they'll fill up as many times as one likes.
1 person likes this
• India
1 Dec 09
Thea I am very happy to note that people in Europe still have the basic decency of serving water. The basic idea behind starting this discussion was, that in India whenever a guest or somebody comes to your house, you first give him a glass of cold water in summer and in the so called winter months, we give them some plain water. With this kind of culture, I feel very bad, when some MNC fast food outlets, try to cheat us, by asking us to pay for water. Is it a fact, that you do not have a fast food outlet. You are staying in Greece, and I do not know much about Greece, except what I have seen in films, that it has got sandy beaches and is quite a pretty country. Of course most of Europe is quite pretty.
1 person likes this
1 Dec 09
Mcdonalds in our place offer water. But I am not really sure if it's tap water or mineral water. But it's a cold one. They sell bottled mineral water, the free ones I think are the tap waters.
@skysuccess (8880)
• Singapore
1 Dec 09
rameshkumaar57, I am just concerned with your "vehemency" about some McDonald's selling drinking water. I feel that you should look at your country's situation where drinking water is never readily available and free. So from the business perspective when drinking water is not free of charge, then how could you expect any business to offer it for free? So, it is only normal for drinking water to be sold commercially in your country. As such, I just do not think serving unsealed or not properly packed drinking water to be a safe and good practice. In some countries where drinking water is available all round and easy, it would be quite a norm for it to be offered freely by any food restaurants or entertainment outlets. However, that is also not be generalize that everyone will observe it when some just prefer to be commercially minded. It is just normal and there's just no stopping for some who prefer to be more "money minded" after all every business is simply out to earn money, right? Take care.
• India
1 Dec 09
Friend I do not know, from where you got your information, that drinking water is never readily available, and free. For your information, drinking water is free in India, and only recently people have started to buy sealed water. The people who buy such kind of water is a minority, and the maximum number of people still drink tap water or water pumped from the water pipe. Most of the hotels and restaurants now days keep the sealed water cans and offer it free to their patrons. They give us a choice of drinking this water or the bottled water, which comes with a charge. It is only the so called MNC restaurants like McDonald's and KFC, who have a bad habit of making the customer buy either coke or pepsi or some stupid bottled water. This is not normal, and I consider it as cheating. Please visit some Indian hotels in Singapore like, Saravana Bhavan or Anna Lakshmi, they do not charge for water in Singapore or in India or in any other place in the world where they have branches.
1 person likes this
• Singapore
1 Dec 09
First of all, is it mandatory for all eating outlets including McDonald's to serve drinking water to their customers free of charge? Is there such a law? So, as I have mentioned it is just up to each and his/her own whether to serve drinking water free of charge, even if it is readily available. It is a free enterprising world and there's no free lunch in this world (India included). To all the Saravana Bhavan(s) or Anna Lakshmi(s), who do not charge for water but they are different businesses and just do not represent the rest of the restaurants that may want to charge and not offer free drinking water. So is it REALLY cheating when people or rather restaurants or McDonald's want to sell drinking water and not offer it for free?
• India
1 Dec 09
Since I do not want to repeat the discussion, kindly read the response which I have given to thea 09 in this same discussion.
1 person likes this
@bellis716 (4804)
• United States
2 Dec 09
During drought conditions this past summer, severe water restrictions were imposed on the city of San Antonio, Texas. Among other restrictions, all restaurants were told not to serve water to customers unless they explicitly requested it. Most water restrictions have since been removed, but I have noticed that at places I have eaten, water is no longer automatically brought by the waitress. I don't know for sure if McDonalds gives free water upon request, but I expect that they do.
• India
2 Dec 09
So if a customer requests water, they have to give it, but here there is no such provision, and you have to buy the water or a coke.
@bellis716 (4804)
• United States
2 Dec 09
I don't know that there is a law that the restaurant has to give free water, but it is customary. The only place that I've ever been refused free water was at a hospital cafeteria. I was at a gathering in an adjoining room and needed water. I think I needed to take a pill. When I asked in the cafeteria where I could get water, they offered to sell me a plastic cup of ice for a quarter. I said "No,thank you", went down the hall and found a drinking fountain.
@MrKennedy (1993)
28 Jan 10
Unfortunately, they only sell bottled water here in McDonald's, and refuse when you ask for simple tap water. Actually, I recently discovered that here in the UK, it is against the law for ANY restaurant or food-place to refuse their customers tap water, because it is included when you pay for your water tax, or something along those lines.
• India
29 Jan 10
I thought that only people in India were taken for a ride by these multinational fast food joints, but it seems even in a first world country like UK, these people cheat. I think the time has come for people like us to raise our voice against this kind of open cheating by the multinational fast food outlets.
@callarse1 (4786)
• United States
21 Dec 09
Yes, in USA, you can request free tap water. Most of time people are given little cups. It's better to buy a drink or bottle water, or if possible, bring your own. Hehehe. I mean it's really small the cup they give (4 fluid ounces/125 mL). You'd have to refill it so much! Did you check with your local MD? I know sometimes they don't function the same way as each one does. For example, perhaps in India they have a policy where they don't give free tap water as a way to control their expenses. Did you ask other people in India if they get free water?
• India
21 Dec 09
It is a surprise, that even in USA, the MD does not serve water, and one is forced to buy a soft drink or a bottled water. No wonder they are doing the same here. In some places in India they have kept a water can for us to take the water, and in some other places, they do not serve the water.Even if you request for water, they say they do not serve water.
@GemLou (12)
3 Dec 09
Here in the UK I know you can buy bottles of water in McDonalds, not sure you can request it for free though.
• India
3 Dec 09
So even in U.K. people are forced to buy the water.Sad.
@zeethegr8 (785)
• India
5 Dec 09
Yes but only in some outlets. I've seen few outlets keep a 10 litre water bottle-tank with a tap. In other outlets I have to ask them for drinking water.