Administrator Password Expired

@sulsisels (1685)
United States
December 8, 2009 1:28pm CST
Hi everyone. My O/S is Vista x64. My administrator password expired with no warning, ever, given that it was going to. Now it has and I am unable to change it to something else as obviously in order to do that, you need to type password to continue. I have no idea of what to do now and have been told that this is a known problem of Vista. If anyone can give me any direction at all, I would be greatly appreciative. Basically, I'm locked out of my own computer and have no tech knowledge at all...HELP!!!! Thanks J
3 responses
@owlwings (43897)
• Cambridge, England
8 Dec 09
I have come across one or two occasions where this has happened. It doesn't seem to be a problem with Vista itself but, rather, a problem that can occur when you upgrade from XP to Vista. The only solutions I have come across require either access to another machine with Internet access and a CD burner or some kind of access to the machine (that is, you must be able to log in with at least one account). The second option also requires the original Vista CD. If you have access to another PC with Internet access and a CD burner, this article (and the links in it to free Password Recovery tools) may help: http://pcsupport.about.com/od/toolsofthetrade/qt/windows-password-recovery-faq.htm . If you can't make a bootable CD/DVD by following the instructions on those pages then I'm afraid that the instructions are very technical and involve editing parts of the registry in HEX editor mode. This is not something that I would advise the average user to attempt (nor would I leave it to just any self-proclaimed techie!) You could, of course, do a complete reformat and fresh install of Windows (if you have the disc) but you would lose all your settings, data and any applications you have subsequently installed. Probably the best advice is to take the machine to a recognised and responsible repair place (perhaps the store where you bought the PC) and pay for them to recover the password for you.
1 person likes this
@sulsisels (1685)
• United States
9 Dec 09
Owlwings..I really was trying to avoid doing a complete recovery as I have much to loose and this would be the second time doing this on this computer..I dont much care for Vista and prehaps will just go buy windows7..I do not have the tech. skills to try to fix myself and really don't want to pay a tech to fix..Would be better off investing in new software I think..Thanks for your help just the same..
@owlwings (43897)
• Cambridge, England
9 Dec 09
Most of the password recovery programs I have seen work from a disk-based version of Linux. If you don't know what that is, it's another operating system, similar to Windows (but very different in the way it works), many versions of which are free. I have reset passwords in the past with one of these systems (though on Windows 2000, not Vista) and it was relatively simple. The link I gave you will lead you to the 'top 10' free ones. When I did it, it wasn't necessary to log in to Windows at all because the alternative operating system boots from a CD and can look at the Windows files and make the necessary changes without Windows even running. Once the password has been reset (or deleted), you should then be able to remove the CD, restart the machine in Windows (with no password for the Admin account) and access everything as before. This does assume, though, that there is a password to change. I'm not sure what happens in a situation like yours where it seems to be set so that the password has expired and one is not allowed to change it! I have to suppose that you do still have access to the Internet on another machine, perhaps, because you were, after all, able to post and respond to this discussion! If you can download one of the utilities mentioned and create a CD on that machine, you might be able to mend your machine yourself. I believe that upgrading to Windows 7 would keep whatever account settings you already have, so it would probably not be an ideal solution to the problem, really. There is, I believe, a lot of hype about Windows 7 and many of the 'glowing reports' were apparently written while it was still in Beta. I have seen a number of less than complimentary reviews (on Amazon) and, personally, I would be inclined to wait until it has been on the market a little while and Service Pack 1 has been issued.
1 person likes this
@sulsisels (1685)
• United States
10 Dec 09
Owl,,thanks for the link and good information..I'm going to, with some help from a friend, try doing as you suggest..I do have access to another computer, its a dinosaur but it works. I wish I had the knowledge that you do but I do not so have to rely on friends. The friend that is willing to help me, when he can find the time, is very good and technically trained so I'm hoping that he will make some headway..Since your last post, I also have been advised to wait on Windows 7 for a while and think I will take that advice. They have read the same as you have and so maybe thats not a quick fix for me at all..In anycase I thank you and will let you know of my progress..Merry Christmas to you and yours..J
1 person likes this
@b4balaji (410)
• India
9 Dec 09
I remember sending a private message to you, on how to overcome this. It does work, I have tested it already. Can you let me know what problem you are facing now?
@owlwings (43897)
• Cambridge, England
9 Dec 09
B4balaji, if you would be kind enough to reproduce that list here, I would be happy to have a look at it to see if it can be made clearer for a non-technical person. The only solution I have come across involves editing the registry (in two of the hives) and that is not a job that I would expect or advise an 'ordinary' user to undertake. I have 'clear and detailed' instructions for that but I know that they would seem confusing and intimidating to someone who had no knowledge of 'hives' and 'HEX'.
@sulsisels (1685)
• United States
9 Dec 09
I am still at square one..I did not understand your message and have sent you a PM asking you to elaborate..maybe you missed it..In any case, I'm still unable to get into my administrator account and have been told that I have to do a complete system recovery which I am trying to avoid..I just emailed some orginazation that does tech support for Vista but I will have to pay them..Maybe you could still help me on terms I might understand? I am not tech qualified at all!! Thanks so much J
1 person likes this
@b4balaji (410)
• India
9 Dec 09
I gave a clear list of things to do, but you are telling you are not able to understand? Just follow the steps and see.
@kaylachan (84815)
• Daytona Beach, Florida
9 Dec 09
There are a few basic paswords you can try if you need too actually type a password. Sometimes if you leave the field blank that will also h reset it as well. But, best result would be a freash install,