Concept of Six C's
December 14, 2009 1:20am CST
the Six C's of Crosby is important for a company to know for them to be guided in their operations. Comprehension is the importance of understanding quality in the company. Commitment should be able to start at the top management to implement quality in the company.Competence employees should be educated of what quality meant for the company. Communication the quality should be communicated to each employee of the company and should be acted as well. Correction is prevention and performance focused. Continuance quality must be a habit of the company.