debited account :-(

Just a simple comment, no offence intended. There are no people that push the buttons on atm's and it's also not entirely the fault of the computer. What happen's is that the systems fails in the middle of the computer performing a transaction. The computer notes the point at which the transaction was interrupted and would normally indicate on the back-end that the money was not issued and the transaction is deserving of an inspection in which case the relevant personnel will check the cameras and so forth. To better understand what happens one would have to do some basic research on the intricacies of transaction management in database management systems.

Yes you are right. It's really sad that it happened this time. We are already about to celebrate Christmas so I badly need that money. How I wish it will back the earliest possible.

Thanks for your response. I really hope I can get my money back to my account as soon as possible because i badly need it. It's Christmas season and I need to buy many things such as gifts and foods. I will share with you next time if I have received the money back.

The thing is to get the Bank that owns the ATM to service it and discover there is an error in the amount still in the ATM & then try to track down where it belongs. Then they have to figure out how to credit the funds to the issuing bank of the cardholder. I don't think it will take quite that long, but it depends on how often the ATM is balanced and the companies your dealing with. Now your check card was stolen, it's easier to get things done when you only have to deal with the bank who issued the card. Now when your bank has to deal with another bank it's hard to say when the amount would be discovered. Honestly, I don't recall seeing too many overages if any when I used to work on an ATM & it was a few yrs back.