But you called me....

@Carolyn63 (1403)
United States
December 18, 2009 2:12pm CST
We've all experienced the sorry, I dialed the wrong number issue. Most of us have accidentally dialed a wrong number ourselves. But what I'm wondering is why, when the person called me, instead of saying hello and asking for whomever they are looking for, they say "who is this". You called me. Don't you know whom you are looking for. I'm not going to identify myself. There is one lady that hasn't a clue what her own number is. It doesn't stop her from giving out a number, mine. I get calls all the time asking for this lady, her name is Bernadette. I've actually begun telling the people that if they would tell Bernadette that she continously gives out a wrong number and I've had over 100 calls for her, I'd appreciate it. So, you dialed the wrong number. What do you say? What is the proper etiquette? I don't think its the caller saying "who is this".
1 person likes this
9 responses
19 Dec 09
YES! What annoys me even more is if you are really polite and helpful to them and they act as if you are the one whose fault it is and are rude and nasty. You think "hang on, it's you bothering me!!?" Tells you a lot about the psychology of some people. You know, THEY are never wrong, so it must be your fault! lol! :)
@Carolyn63 (1403)
• United States
21 Dec 09
What, you aren't perfect???? Me either, lol. And that is what goes through my head, excuse me, you are giving me a hard time for your mistake??? Thing is, I halfway expect that from teenagers. But adults? I've been known to call people back when a message is left asking for a specific person. I explain that I recieved a call for whomever it is and tell them that they have the wrong number. A doctors office called once looking for someone leaving a urgent message. They needed to know they had the wrong number so they could try to contact their patient. Yes, I know, I'm weird.
@calai618 (1773)
• Philippines
19 Dec 09
I also hate it when people ask me who am I when they were the ones who called. Never even bothered saying "hello". When I dial a wrong number, i just say sorry. When I am the one who answers a wrong call, I ask what number the person is trying to call, where it's located and who they are looking for (if possible). i also try to sense if I know the voice because it might just be a friend or relative who mistakingly dialed my number instead of someone else. then that would be a good laugh. lol
@Carolyn63 (1403)
• United States
21 Dec 09
I think you are doing exactly the right thing. Usually, if someone I know accidently calls me we both get a giggle. It happens at work fairly often. A body shop will call about some alignment work and then accidently hit redial and call me back a few minutes later. But we just laugh and admit we made a mistake under those conditions.
@gabs8513 (48686)
• United Kingdom
19 Dec 09
Well I have done to and I normally realize that I have dialled the wrong Number when I do not recognize the Voice, so I will apologize and put the Phone down and double check the Number But this Lady needs to be told that she is handing out the wrong Number I can't believe that no one has told her from the amount of Calls you receive for her
@Carolyn63 (1403)
• United States
21 Dec 09
I agree, someone needs to help this lady. I've done all I can in explaining to the callers. I don't know what else to do. I'm not changing my number. I've had it for years. The thing is, don't all cell phones contain the number to that cell phone?
19 Dec 09
Hi Carolyn63, Well, if I dial the wrong number, I'd ask to speak to the person I am asking for and if it was a wrong number, then I'd say so sorry and hang up, I think that is the proper way, when my Mother-in-law was alive, she would call and ask to speak to my hubby, then asks him where he was and what she wanted, lol, she was calling him on lur home phone. Tamara
@Carolyn63 (1403)
• United States
21 Dec 09
I agree with you Tamara. That is the proper way. Now, I'm used to people dialing the wrong number on our business line. Apparently our number and a moving service and a doctors office are very similar. But when I answer that phone I say the name of the business. They still ask "is this Dr. Cummings office", or "is the Hill's Moving and Storage"? The funny thing is the moving and storage company has a man employed by the same name as my hubby. There have been times people go spouting off where they are hiding their keys and such. My hubby steadily says, Ma'am, Ma'am, and they finally listen and hang up. I bet they decided to hide the key elsewhere, lol.
@yinmm007 (605)
• China
19 Dec 09
I would ask she or he wether she or he is whom i want to call.If she or or he answer:no."Sorry,I dialed the wrong number." I would say then hang up the phone.But sometime i may also say "who is that" as she or he might know the person i want to find.
@Carolyn63 (1403)
• United States
21 Dec 09
It is possible that I may be able to help you find the individual you are calling for, but ask for them. I can't help you if I don't know whom you are looking for. You could simply say I'm trying to locate so and so. See, people are so suspicious and untrusting. Maybe a wife found a number on her husbands phone or deck. You know where I'm going with this. Perhaps the spouse deserves the distrust even. But you should still not make assumptions. My husband and I own a small business. Most people know that if they want an appointment or an estimate to ask for me. If they wan't to discuss options of repairs, then yes, ask for my husband. But it would only be feasible to have my name and number in such cases. Fortunately, this hasn't caused any issues like what I just described. But it does happen. I guess I'm just odd. Even when I called to talk to my dad for the first time, long story, adopted, blah, blah, and he wasn't there, I explained things to the dispatcher and she patched me through to his voice mail. I'm just saying I think it's much more productive to explain yourself when you are the one making the call.
• United States
19 Dec 09
When I call the wrong number and somebody answers and I don't recognize the voice (obviously), I just ask for the person I'm looking for, and then they say that it's the wrong number and I apoligize and hang up. It's definitely rude for the caller to say, "Who is this?"
@Carolyn63 (1403)
• United States
21 Dec 09
It happens pretty often. Now, in my mother in laws case, it can't be helped. She has had two strokes and though she knows who we are, she can't put our names to our faces. She will ask, who is your sisters father, and that could mean anything from me, to my husband, to her sister. So, I do understand that there are times when a person needs a little help. I agree with you, don't ask whom I am, ask for whom you are trying to contact or identify yourself.
@jen_n514 (218)
• Philippines
19 Dec 09
I am also wondering if a person got a wrong number the first time that they're gonna ask is "who is this"? try to think about it...if you dialed a wrong number you will ask the same thing especially when you're calling home or someone close to you. O Of course when you're calling home you know the people who will answer the phone and when you hear a different voice first thing that comes to your mind is who is this who answered the phone and the tendency you'll ask who she/he is because you have someone in mind that would answer the phone. funny but come to think about it..it makes sense right? For me the right thing say if you can't recognize the voice who answered the phone try to ask am i calling then give the number...at least from there the person on the other line would inform you right away that you dialed a wrong number. happy posting!:D
@Wizzywig (7847)
18 Dec 09
If I dialled the wrong number, I would ask for the person I wanted to talk to and then apologise for having disturbed the person at the other end of the phone. I have had over 20 calls and a similar number of texts for someone called "Derron". I just hit delete on the texts as they seem to be trying to offer him/her a loan & I tell the callers that I dont know of anyone with that name and will they please amend their records so that my number is deleted and disassociated with this person.
@Carolyn63 (1403)
• United States
18 Dec 09
I agree with you Wizzywig. That is what I do. When it's they are consistently looking for the same individual, this has gone on for 2 years, I do have to add that this is an issue. When is someone late at night, usually a teenager, I just wonder where their parents are. Could I turn off the phones? Yes, but I really shouldn't. My mother in law has had 2 strokes and if something happened we would like to be able to be reached. I got yelled at one time when I dialed a wrong number. I had just gotten Bell's Palsy and my speech wasn't quite right. They misunderstood me and cussed me out.
@bounce58 (17387)
• Canada
19 Dec 09
Hello carolyn63. My phonebook, mobile and landline, always has a name attached to the number, so I seldom dial the wrong number. It's usually just search for name, and press dial. But on the occasion that I do key in a number, I always ask for the person being called, and apologize if I did key in the wrong number. I've had the experience of unkonwn numbers calling my mobile, and the first sentence that they utter is 'hello, who's this?'. On this instances, I also say, 'it's me, who's this?'
@Carolyn63 (1403)
• United States
21 Dec 09
I keep all that information stored as well. However, my vision has been messed up since the Bell's Palsy and I do occasionally miss a number. But I do apologize after discovering I made a mistake and I do ask for the individual I am looking for. I don't tell people whom I am when they call mistakenly. See, I recieved a call early one morning many years ago, it woke me. The carried on like they knew me and asking if I was having a good day, how was I doing and so forth. They could tell that I didn't recognize the voice and said as much. Then it got disgusting. I can't repeat what I said to them but I was shocked when I hung up, picked the phone back up and they were still connected. Oh, to have had caller ID at the time.