Paperless billing?

United States
December 25, 2009 7:55pm CST
I have been paying my bills online for years. Though I have a question for ya'll.... now I know it's one of the big things to go "green" by doing. However, there are still some places who ask you to provide a piece of mail with your physical address on it. I have a couple things that I still get via snail mail but if they force you to go paperless then how on earth are you supposed to have proof of residency?
3 people like this
15 responses
@lilaclady (28226)
• Australia
26 Dec 09
I guess printing a copy out when you need it, I just don't like receiving my bills on line as my computer may go down, I prefer to have the bill sent to me.
• United States
26 Dec 09
Some places once you start paying online require you to go paperless. And you are right what is a person to do when their computer or service crashes? I usually keep a list of phone #'s for just that occasion & do some praying it gets paid on time.
• Philippines
26 Dec 09
Paperless billing is okay. It is very convenient, and sometimes, companies who insist on presenting proof of billing and offline billing address are very annoying especially if you don't a house you are living or if you are living with your parents and the billings are not registered to you. But always expect the unexpected. It is always an advantage to have a hard copy. I agree on printing a copy of the webpage containing your online bill. In case of discrepancies and legal fights, I think having hard copy is an edge. Always expect the unexpected.
@bounce58 (17449)
• Canada
26 Dec 09
I would think the property tax statement for those who own their houses; and lease contracts for those who rent. I am also trying to go paperless. It's not that I am going green, well I guess that's part of it, I just don't want to deal with all the papers when you're done with them. Like shredding them afterwards, etc.
• United States
26 Dec 09
Yep I agree shredding is quite the pain. Especially if you hang onto your paper bills for some time, as papers tend to pile up quite a bit.
@dorannmwin (36652)
• United States
29 Dec 09
We don't have any of our companies that require that we have paperless billing, but many of them do give that option if you pay online. I myself have opted against going paperless for the simple fact that I need to have the hard copy of the bills in front of me so that I remember the dates that things are due. Then, I file them away for reference. I know there are other people that don't want to have paper copies of their bills. However, I have not seen any place that has forced us to go paperless.
• United States
27 Dec 09
i prefer in person.yes,it saves the environment,but i like the offical reciept right there and then. you can't trust our utility company around here,they've been known to "lose" things and bill you a second time.
@ronnyb (6117)
• Jamaica
26 Dec 09
I have recently started paying my bills online and so far it has been good even though many of my friends say they dont trust online bill payment .I on the other hand find it convenient and safe except for the time when I made an incorrect payment to a bill belonging to a friend of mine who I was helping out . Another problem is that sometimes it is best to have something physical because these companies are so unscrupulous and they might say you havent paid or better yet alter your payment and then say you havent paid. Oh and then there is the verification of your address that you mentioned
@bhawanee (174)
• India
26 Dec 09
Dear SnuggleBunnies, since the date of your residential proof is restored in the server of the concerned department then when ever you need you can take a print out and provide the documents or you can mail the same thing to concerned people.
@benny128 (3621)
26 Dec 09
I have a different problem I hate paperless billing, I am on paperless billing for a few things and still have to print them out as I need the proofs for my business to justify expenses leaving my business, so good idea for some and waste of time for others he he he
@Wismay (2038)
• India
26 Dec 09
Yes, though it is a good way in the sense of going green, it has some problems too. No one accepts online bill as a valid residence proof. My Broadband service provider gives only E-Bill and they don't give the hard copy. When I tried to use the E-Bill as a residence proof for my Neteller Account verification they asked me to provide the hard copy as they don't accept Electronic Utility Bill as address proof.
• United Kingdom
26 Dec 09
I like the idea of paperless billing and I use this method myself. I think it's definitely the way to go! We do have to try and look after our planet afterall! In terms of providing proof of residency then it's very easy to get a print out of any documents you need online. I have had to do this in the past. I think it's a waste of resources using paper when we no longer need to! Andrew
@callarse1 (4787)
• United States
26 Dec 09
I don't like paperless billing. Why? I might forget about the bill (I don't check my email all the time). Plus we don't pay the bills the same way each time (we may send a check, pay with a credit card, etc). As you say, I like to have proof of the bill as well. However, with my experience from my online savings account they allow you to have PDF statements so I can save those and can print them out. I can use that as proof of residency. Moreover you can use any of your utility bills (those usually aren't on paperless billing), driver license, medical insurance, etc.
• United States
26 Dec 09
I understand your concern, but there is also the very bigger matter of that going electronic is our future. Take into account the massive population of the world, and we only have so many trees and natural resources. Done the right way, there is no reason that you HAVE to have a paper bill every single month, that is just not with the times, and I am SURE that any of the major utilities that some things ask you for proof of, would give you a paper proof of your residency if you request it.
• India
26 Dec 09
yes this is the best possible way to go green as well as save time
@maezee (40919)
• United States
26 Dec 09
I can understand your concern, that's for sure! Some things that you can't go "paperless" with, though, it seems, are "federal" pieces of mail - like from the IRS and whatnot. I've kept a few of those (when I decided not to pay my taxes on time..lol.. oops) and so I use that as backup if I ever need it. Otherwise, as someone else mentioned, you might be able to get away with explaining the situation you're in and giving them a print-out. *shrugs*.
• United States
26 Dec 09
I don't pay online mainly because the utilities charge for the convenience of it. Its cheaper for me to walk up the way and pay the gas at the outlet store and catch the electric downtown when I go to work..So, for the 'green' of it they save money on postage, paper and printing..savings I never see reflected in my bill AND charge me to be 'green' with online payments. That'a assinine. Give me paper! Since I pay for it whether I use it ir not.. Enjoy!
@kaylachan (4904)
• Daytona Beach, Florida
26 Dec 09
e-statments can be viewed and printed just like regular statments. If you need something with your physical adress on it printing the receipt you get will often do the trick because most receipts have your physical adress printed on them along with an incripted version of your card or bank information you used.