do you answer phones at work?

United States
December 30, 2009 7:50am CST
my job requires me to answer many many phone calls. when i say that there is no shortage of weirdos, i am not kidding. i get ore calls from people who want to describe their symptoms to me. i mean, sir, we hardly know each other. are you sure thay you want me to know that you have a rash around your rectum and that it is now infected. i know. gross right. but imagine getting that same caller back to back. i shudder just thinking about it. of course you have the normal callers who are looking for patients or who want to make an appointment. but i can almost guarantee that there is going to be one gross person with an equally gross medical problem. let me hear your strangest, weirdest, most insane calls
1 person likes this
4 responses
@magic9 (980)
• China
10 Jan 10
wow! I can see that. well I don't answer phone calls at work but I love to hear people's story if they would like to relate them to me. A good listener is more needed than a speaker sometimes. See? people are created with two ears and one mouth, which requires us to listen more and speak less.
• United States
11 Jan 10
that is an obvious statement, right. listen more. i agree. i spend most of the phone time on mute because we have to listen to the whole story to realize that she needed to speak to someone in medical records about a concern of diagnosis. the anser lies in the last five minutes of her monologue but if you dont really listen, then it sounds like a complaint and she gets tranferred to the wrong department.
• Philippines
6 Jan 10
No I don't answer phones at work. I usually turn the off.
• United States
7 Jan 10
glad you have that option roger. i wish that i could turn off phones. imagine constant ringing in your ears
@flagella08 (5065)
• Philippines
30 Dec 09
i answer phone calls from my family especially when it's an emergency case.there are times that i can't attend to it because i just left my phone inside my bag.
• United States
30 Dec 09
yeah, i know what you mean. i have relatives that call all the numbers they have for me without giving me time to answer any of them. they'll leave a message saying that it is urgent. when i call them back they say ask me about other relatives or did i see something on tv. im always in utter disbelief. especially when they call me at work.
@minx267 (15527)
• Hartford, Connecticut
6 Jan 10
I work for an answering service- my job IS answering phone calls! I have those weirdos too. And then there are the stupid people (I started a discussion on those) I hear you and sympathize :-)