My pc is filled with trojans,vorms & Malwares..what should i do.?

@farazkh1 (1157)
Pakistan
January 2, 2010 5:40pm CST
I am using Avast full version 4.8 but it just detect viruses and insist me to send it to chest/vault but i am doing this since 3 days but nothing has changed and the viruses coming back again from the same location C:\documents and settings\all users\documents. however i have tried several programmes to remove them like trojan remover,ikarus-remover,kaspersky virus remover,avast virus remover etc.....but still the problem is same.....the avast shield still giving me the warning about these viruses. Now tell me is there any solution you would suggest me...?.!
1 person likes this
11 responses
3 Jan 10
try malwarebytes anti malware and windows malicious software removal, they remove my pc's virus pretty well.good luck!
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@farazkh1 (1157)
• Pakistan
3 Jan 10
I have recently used (Malware bytes)and it detected these viruses then i deleted them.but now they are back..it seems like I am trapped in the middle....!
• Philippines
3 Jan 10
Try to use Kaspersky Internet Security 8.0.0.506 and USB Resident Shield.. It really helped.. I had the same troubles too before.. But now it seemed pretty' over.
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@farazkh1 (1157)
• Pakistan
4 Jan 10
Great Idea (PoisonGirl) now i am going to do as you told me.but there is a problem,i don't think these viruses are anywhere else except "MyDocuments" they are not activated yet,what i am really hating is,these items cannot be deleted properly & the programmes including Avast Antivirus warning me about it over and over again even after deletion...! To Jeromepagz I am also thinking about to get Kaspersky which have worked fine as compare to others...!
@quickstar (268)
• India
3 Jan 10
TRY "NOD 32 version 4".It's very good and do not slow down your pc. I am using it for the last three years. But if your system is heavy damaged , then may be you have to format it.After formatting it , remember to install nod 32 . It is wonderful.. Hope your pc recovers succesfully........
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@farazkh1 (1157)
• Pakistan
4 Jan 10
umm.NOD-32 seems fine but,i haven't heard much about it.I mean the reputation which Avast & AVG have....
• India
5 Jan 10
Just try it , you will know what is reputation and what is reality thanx
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@lealuvy2j (1984)
• Philippines
3 Jan 10
If all else fails, try to system restore drive C. However, before you do this, you back up all the files in drive C in an external hard drive because system restore will probably erase all your files. I am surprised though that Kaspersky, did not remove the virus because as far as I know, it is the best antivirus around. Try to uninstall Avast before using Kaspersky as your antivirus because usually antiviruses do not work as well when there are other antiviruses installed on your computer. I hope this helps. Good Luck!
@farazkh1 (1157)
• Pakistan
4 Jan 10
Do you mean that,i should try Kaspersky.....?
@lealuvy2j (1984)
• Philippines
8 Jan 10
Yes, for me, Kaspersky is the best among antiviruses
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@kaylachan (4775)
• Daytona Beach, Florida
3 Jan 10
Normally if a computer continues to come up with the same trogain or worm, by the anti-virous program, there is a flaw in the software. Because what's happening is it's detecting a file that is important to windows, and when you restart, windows secretly puts it back. Do what the woman a few posts before me suggested. do a complete system whipe with a clean install of windows. However, if you're seeing this, and the performance of your computer is still performing normally. Simply remove the anti-virous and use something else. AVG Free eddetion is good. This should resolve your problem.
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@burrito88 (2777)
• United States
3 Jan 10
I use avg which has a free version for anti-virus. I had a problem at one point, however, where my computer kept telling me I had a virus and kept directing me to a website for anti-virus software that I had to buy. I found that the 'virus' was instead a cookie that kept telling me I had a virus and kept sending me to the anti-virus website. Once I deleted all my cookies, as well as my cache and history, the problem went away.
@farazkh1 (1157)
• Pakistan
4 Jan 10
I have left Avg then tried Avast which proved to be much better then Avg at that time.and about the chances of false reporting seems impossible when other malwares also indicate the problem as well.but i am agreed at one point that when i restart my windows then the warning is gone for sometime then it comes back specially when i run internet. but as far as i know that these viruses are not active for sure.!
• United States
3 Jan 10
This is what I would do but it will take you a while to do it. Do a full system scan with Avast. When that is done, do a full system scan with Malwarebytes. Quarantine or delete whatever needs to be done when they find the viruses, worms, or trojans. Repeat the entire process again the same way. Do a second full system scan with Avast. Do a second full system scan with Malwarebytes. It should come up completely free of viruses, worms, or trojans. You can do this one more time if you want to feel completely safe....it might take some time but it will be worth it in the long run. IF, and I say IF it comes up free of all viruses the second time around, do a disc cleanup. After the disc cleanup, do a NEW system restore for that same day when you are finished, but only do this if your protection comes up with NO other viruses, worms or trojans. If you still have problems you can contact Malwarebytes directly and they will help you get rid of the problems.....www.malwarebytes.com.....Good Luck!
@rosapai (254)
• Philippines
3 Jan 10
hmmm... I think mine is the fastest and easiest solution. But that's because I easily panic. And during that time each full scan in my comp doesn't get rid of the culprit but I only have avast then. This time you made me aware of malwarebytes. I will keep that in mind.
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@farazkh1 (1157)
• Pakistan
4 Jan 10
I think its better to scan the system and try my best before reformatting my HDD.the reason is,it will take me so long to come back on the present state of my system due to setup removal of my many favorite programmes and hardware drivers. however the best solution seems the formatting the disk..! So i think you both are right.thankyou
@rosapai (254)
• Philippines
3 Jan 10
I think the best solution if they keep coming back and you did your best in getting rid of them by using other antivirus is to reformat the computer. I reformat my computer if things like that keep on bothering me. Reformat rather than wait for time and things could get worse. Although since my nephew is the one mostly using the comp and been adding all sorts of games... these days I reformat the comp when it has crashed.
• Philippines
3 Jan 10
i second the motion rosapai. if there are files needed to backup, have them backed up and reformat the hard drive. if you need to use some important files that you just backed up, have them scanned first coz it anti virus might work on that way.
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@farazkh1 (1157)
• Pakistan
4 Jan 10
I hope that,it will be solved without reformatting.because i am lazy in doing things like that rather looking for solution as it is.....lol :)
• India
6 Jan 10
Use super antispyware free version. It also has a pro version but the free version will do the job. It is certainly effective than other programs in removing trojans and other malware. So you should definitely try it. For removing viruses you can use anti-virus softwares like kaspersky or quick-heal.
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@farazkh1 (1157)
• Pakistan
6 Jan 10
For now,i have installed the latest version of "Avira" and i am fan of it since i had used it year ago and it performed great on my system specially its taking the less resources with good performance,however the update system is not very fine.
• United Kingdom
5 Jan 10
I recommend you use an antivirus product like Norton 360 as this does absolutely everything! I use this myself and I'm really happy with it, no viruses and I scan my system once per week on a Friday. If you are using vista then windows defender comes built in which is pretty good. In the worse case scenario where you are inundated with viruses and you cannot do anything on your computer then I would recommend a clean install of windows! You have to have the original windows disks though for this. This will format your hard drive and give you a fresh start. If you decide to do this though you must make sure that you back up your important data whether it be documents, photos etc. This is quite a big job as it means reinstalling windows, getting all the neccessary updates from Microsoft and then reinstalling your backed up data! Why put yourself through this? I don't know anything about Avast but I would definitely recommend Norton 360. Good luck. Andrew
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@farazkh1 (1157)
• Pakistan
6 Jan 10
Actually it is not possible for me to get back all the apps i have now.therefor i am hesitating formatting the C:drive,the viruses are in My Document section and nowhere else.so i think there might be possibility for removing them if the AV is good with immunization and forceful removal.for now i have installed the latest version of Avira which seems fine and lets see how does it well.!
• Philippines
5 Jan 10
The best solution is to reformat your hard disk where your OS is installed but it will be very tedious. You may try cleaning first by using an antivirus software. I suggest you uninstalled first the antivirus you are using because it might had been infected too. Install other antivirus like the free Avira, AVG, Norton's, etc. Please update them before running to clean the virus in your pc. You may re-install your Avast antivirus and update and run them too to find virus in your pc. Clean also your tempoary internet files, cache, etc.
@farazkh1 (1157)
• Pakistan
5 Jan 10
For now i as a last resort i going to change the Anti-Virus programme.which seems the only option,because i think the Avast presently lost its efficiency....!
• United States
3 Jan 10
Malwarebytes Anti-Malware is a pretty good software for removing trojans, viruses, etc. But there are some viruses that prevent you from running certain virus scanners and removers. You can always system restore to a certain point where you were virus-less, or when all hope fails, it's time to reformat your computer.
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@farazkh1 (1157)
• Pakistan
4 Jan 10
I think i am using the free version of Malwarebytes,therefor it is not working as it should be .....? Am i right Many people are happy with it but i am not satisfied.why is that..?
• Philippines
3 Jan 10
Try to use Kaspersky Anti-Virus 2010 or try to reformat your computer. For me, it is the best anti-virus that is available in the market today.
@farazkh1 (1157)
• Pakistan
4 Jan 10
I have used Kaspersky for longtime.for now I can't afford to spent again on any of Anti-virus,however there are pirated keys circulating around,I am not sure is it safe to try or not.?