I Feel The Need To Help Mum Out..She's So Stressed!

Hello Janey, Really sorry that your mom is having such problems with her washing machine. Ive complained before. I bought this HP computer. After about 3 months, the thing wouldnt work anymore. HP said to send it in...I did, waited, waited, finally after a month, I called them and they said they couldnt find it. So I called head office and told them my story. Surprise, Surprise, they could find it but they said it had been dropped and therefore NOT covered. I called the head office again, spoke to someone high up and since it wasnt that far from where I lived, I told him Id drive down there and tell him what I thought of his customer service to HIS FACE. I can talk like a truck driver when I want to. (nothing against truck driver, this is just an expression). They had kept me waiting for 6 months. I had to buy another computer and I was NOT a happy one at all. This last phone call with the promise that Id drive there did do the trick. They sent me a check for a full refund, said I could keep the monitor, keyboard, mouse and printer. They then called me asking if I was pleased with the refund and if I was interested in buying another HP pc. Im sure you can guess my answer. I also told them that whenever I could, Id tell anyone to NOT buy one. I usually can manage to get my money back or the product replaced with a new one. I have a bad temper, I can get very angry when I know Ive been cheated. I must look like Hulk when Im angry since I get what I want lol.