BIR office offline... sucks

Hi my friend, in most of the developing countries like Philippine, Brunei, Malaysia , Indonesia, China etc.. had this type of issue, dealing with government agency can be a real pain in the as* , majority of the public employees had attitude problem and they normally hold on to the belief that public should serve them instead of the other way around, sometimes ridiculous excuses like you mentioned above can even be used to cover up incompetency in government agency. From my personal experience, whenever government is using computer system to process public business, they shouldn't go offline during office hour unless the system is crashed, other than that reason, the director of that agency should be fire or demoted immediately. lol!! But then again, it will never happen in developing countries when government employee can't do the job right will be held responsible, that is why these countries will never reach advance country status...

I guess you are not alone with it. I had many bad experiences with BIR for the longest time since I work at accounting department of our office I usually frequent that office every now and then. Guess what everything sucks in there from the way the employees behave (as if it is not us taxpayers who pay for their salaries) to the way they process you paper is done. You would be transferred from one person to another just so to have your papers done. I really hate going there from time to time but I guess its part of my job so I have to endure a lot of patience in dealing with a lot person in there.

Try to get their land line then call them before going to their office. This is to make sure you will not be wasting time, effort and money just going to their office for nothing.

Hello seven, What the? how can they're site be down, is it because of a virus. i have heard and seen on t.v. that hackers are attacking government owned websites. it would impossible for BIR to hire computer programmers since they're on of the most richest and corrupt government departments in this country. There's no doubt that local government services in some areas are deteriorating very slowly due to this corruption.

I've had the same experience with them. I must say that our local government officer are very much in terms of organization and service. What I do before heading to any of them is drop them a call before going, that's to check if the service I'm seeking is available. Anyway, hope you get the files you need for your wife soon. Regards.

I also had experienced that last Monday in Mandaluyong that the system was offline. I want to verify my Tin number but then nothing happens as in I waited for so long just to verify my Tin number. I hope tomorrow I could request for an ID without any excuse that it was offline again. Good thing I was able to contact the BIR of Agham Road which is the main office in Quezon City just to verify and it was cleared.

Hi 7thbird, What's new and what do you expect...don't stress yourself out just because of them. you don't deserve it. it really s*cks but it's given we can only wait and see what will happen next...or wait for it to be online again! whew...!