Help!! I Lost My Bookmarks

@pyewacket (43903)
United States
March 11, 2010 5:45pm CST
About two or so weeks ago I decided to upgrade my Firefox and haven't had any problems until now. I had to shut down then reboot my computer, but when I did somehow ALL my Bookmarks disappeared, there's none, nada, I can't even bookmark anything...Like what the hell happened? Should I uninstall the reinstall? I've been reading the instructions they give in the troubleshooting area and going dizzy trying to figure things out. Now remember folks, I have a Mac computer, so things might be different, but if SOMEONE OUT THERE could give me simple instructions in simple, plain English would really appreciate it Helllppppppp
4 people like this
10 responses
@zed_k4 (17589)
• Singapore
12 Mar 10
That's puzzling, to lose the bookmarks after a Firefox upgrade. But you said you can't even bookmark anything, which is strange after an upgrade. In this case, I think uninstalling the reinstall might be the best bet for now. Or if you can wait, try emailing Firefox team, maybe they have an explanation for this? Perhaps a temporary glitch or so..
@pyewacket (43903)
• United States
12 Mar 10
It just might be a temporary glitch, but really is weird I can't even bookmark anything now--going nuts here...LOL
2 people like this
@pyewacket (43903)
• United States
12 Mar 10
It's the Firefox 3.6 version--I just submitted a question about it in their forum...so here's hoping someone there can help me. Nope I've been reading all the troubleshooting info and still can't figure things out and I often like to think I'm a computer geek but this has me stumped and going bananas...LOL
1 person likes this
@zed_k4 (17589)
• Singapore
12 Mar 10
3.6 version? Hmmmm, shouldn't be a problem at all. Let's hope you get some answers from the forum there. No worries, if you can get through with this, you'll know how the next time something like this happens. Last resort would be to uninstall, I suppose.. if the forum can't give you answers..
1 person likes this
@babyangie27 (5176)
• United States
11 Mar 10
All you have to do is shut down your browser then restart it. That happens to me sometimes and I have to do that too. If that doesn't work you should reinstall Fire Fox and that should fix the problem.
2 people like this
@pyewacket (43903)
• United States
12 Mar 10
Nope I've done that...that is shut down the browser..guess I might have to reinstall??
1 person likes this
• United States
12 Mar 10
Yea i would try reinstalling that and see if that doesn't work. Usually shutting down and restarting help me.
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Mar 10
hit response instead of comment but I found the things you need to get your book marks back, go to our mylot search engine type in that firefox bookmarks are missing after upgrade and Mozilla help page pops up and in clear step by step order they say this happens a lot and to follow their instructions and you will get them back. I could not figure out how to remember all these steps or download them into this response so you will have to put what I said into the mylot search engine and it will show you just how to do it you do not have to reinstall it, b ut just follow their steps.
1 person likes this
@pyewacket (43903)
• United States
12 Mar 10
I've been reading all their troubleshooting points and going gaga...maybe I just need to wait until tomorrow when my mind isn't mush which is it right now--I submitted a question to their forum so maybe someone there can help me out--
@kaylachan (57687)
• Daytona Beach, Florida
12 Mar 10
It might be advisable to go ahead and try to renstilling firefox. The browser itself is unstable on windows and yu have a mac. If not try another browser. Sorry you lost your bookmarks though. I'd tell you to back them up for future peace-of mind.
2 people like this
@pyewacket (43903)
• United States
12 Mar 10
As I said I installed it about two or so weeks ago and everything was find until just tonight--I can't even bookmark anything
1 person likes this
@topffer (42156)
• France
12 Mar 10
My bookmarks are still here after an upgrade to 3.6 on my Mac. Maybe an add-on problem ? Have you upgraded also your add-ons ? Or tried to see your bookmarks with the shortcut Cmd B ?
1 person likes this
@pyewacket (43903)
• United States
12 Mar 10
Well like I said, I downloaded it two weeks ago and my bookmarks were all intact, so why did they suddenly disappear tonight? I can't even bookmark anything now :-(
• India
12 Mar 10
how have u upgrade Ur Firefox? is it from automatic message or u have downloaded the latest version and then upgrade. if u do first one, then all the bookmarks should be there, as they was. but in the next case u may be lost the bookmarks as per u choice when u upgrade.
1 person likes this
@pyewacket (43903)
• United States
13 Mar 10
I downloaded the newer version about two weeks ago without any problems...but then for some reason I lost my bookmarks only last night
@moondancer (7433)
• United States
12 Mar 10
I have an IBM and just downloaded this new version of firefox a few minutes ago, but have not restarted my computer yet. I'm wondering now if I should or if I should go ahead and restart and then just delete the new version. I certainly do not want to have problems with anything. It sounds as if many people have had a problem with this new one.
@hotsatya (240)
• India
16 Mar 10
hiii, first of all you have to uninstall your old firefox browser & then restart your system, and then download new version again and install, definatly your problem will solve. you can download firefox from these site. oldapps.com, filehippo.com. happy mylotting
@Hatley (163781)
• Garden Grove, California
12 Mar 10
hi pyewacket when I have a problem with firefox I just go to the troubleshooter page , and tell them my problem, they come up with the right solutions and the steps to take and I just take them and all is fine again. mine is not the very latest one but its a late firefox and I really do like it.let me see if our mylot search engine will show me the answer, will comment back if it does.
• Philippines
12 Mar 10
Well I don't have any solutions to recover your lost bookmarks but I do have some advice to you. My bookmarks is very important it keeps all my important sites being able to visit it without remembering its full link name. What I have done to prevent from losing my bookmarks such a scenario like yours is i'm using an add-on of Firefox called Xmarks this functionality saves my bookmarks on a secure server location remotely. With it I can restore my bookmark even I have formatted my hard drive or something goes wrong with my Firefox browser. It is also cross platform add-on it can be installed on IE, Safari and even for Chrome.Just try it i can save a lot of headaches managing bookmarks.