HELP - Run.dll error
By murahari
@murahari (3)
March 23, 2010 4:00pm CST
Every time I turn on my laptop, I get an error saying its an Run.dll error. It asks if to check online for a solution and close or to close it right away. Once I close it, the laptop works fine. I have tried to search the net about it but could not find any satisfactory remedies to it. My query is - What is it? Is it a virus or something? How do I get rid of it? I use Windows Vista - Home premium.
1 person likes this
5 responses
@lovedude (4447)
• India
23 Mar 10
Well it seems like you are having missing entry of startup file. May be previous virus or just misconfigured something..
There is a simple common solution is you install software which will remove invalid startup entry.
else you can try manually if you are having average knowledge of computer.
1. First way
Go to Run
type "msconfig"
under startup tab
uncheck the box which is having \run.dll command under command column.
2. second way
Go to Run
type "regedit"
Go to HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Remove entry of run.dll from that startup
Good Luck..
1 person likes this
@murahari (3)
•
23 Mar 10
I tried both. In d 1st one I couldn't find anything running with the \run.dll. For the second one, I couldn't find the specified file. As I have mentioned in the main description, I'm using Windows Vista Home. I hope you have suggested it for the same. Thank You very much for your response but 'am still stuck :(
@sylqqmedin (116)
• Bulgaria
23 Mar 10
When did this error appear?If it's presently, try the following way:
"START MENU--HELP AND SUPPORT---Undo changes to your computer with System Restore---Restore my computer to earlier time----Select a point."
If there's no result,whisper me and I'll recommend you a forum where you can explain your problem.
1 person likes this
@murahari (3)
•
23 Mar 10
@sylqqmedin : Firstly, thanks for the prompt response. I tried System Restore but it is showing the system restore points of today only. Its all of the Windows Update. I have my Windows Update running and all the restore points shown correspond to it only and that too of today, am not able to get it to an earlier date. Since this problem has been there for a few days now, how would I get an older restore point?
1 person likes this
@owlwings (43897)
• Cambridge, England
25 Mar 10
rundll.exe and rundll32.exe are legitimate system files which are used to access .dll files (Dynamic Link Libraries). They are both necessary parts of your system and should not be deleted if they exist in the Windows/System folder. If you find instances of either of these files in non-system areas (other folders besides Windows/System, Windows/System32 or the folders associated with restore points and updates) then they MAY be an indication of a virus (some trojans use these file names but the spurious files will not be in the System folders - they may, for example, be in Documents and Settings\[username]\Application Data or other places).
The most likely problem is that your registry has an entry in its startup area that tries to load a .dll file which is either corrupted or has been deleted. Since rundll.exe can't find the file, you are getting an error message. Closing the error message simply allows the PC to continue loading what it can find and the system works normally.
To eliminate the error, you will need to edit or clean your registry in order to delete the entry that refers to the non-existent .dll. There are tools which can do this safely and automatically. Here is a page which describes what you need to do: http://www.delete-computer-history.com/rundll-error.html
@topffer (42155)
• France
23 Mar 10
It's an invalid link to a deleted software or to a malware. If you can't restore a valid point without this error, you'll have to clean your registry database.
Look what softwares you have at startup (enter 'msconfig' in the search box) : some virus have random names and are difficult to eradicate.
Scan your computer with an antispyware/antivirus.
I hope this help you.
@blogsblog (81)
• Portugal
24 Mar 10
what is the name of the dll?
You can try a tool like hijackthis. just run it, do a scan and fix the instances mentioning that file.



