can you tell me about topsurfer.?

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I am the member of Topsurfer for the last six months.I got paid three times.They use the technique of pausing the account if nay mistakes found at our end.In this way many times I got pause initially and then I got it unpaused.Recently I changed Mozilla to Google chrome as search engine.Now I got paused and for the last 20 days they have not unpaused my account.I have made change in the option of google chrome as per their direction.Earlier whenever I used to contact, immediately they used to respond me but now they do not correspond me at all.Can you tell me what may be the reason?.I am able to login and do view solo add for which I get credit but for surfing I got paused.