What A Day! I Could Use Some Vacation!

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Did it ever happen to you when you have more than enough on your plate for one day? And sometimes wish that life would be so simpler and easier? A lot of things happened today. First I went to the bank whose employee treated me rudely on the phone and talked to the bank manager.The bank manager was a very pleasant man in his 50's. He apologized a lot for the behavior of his employee. The employee was called in and we sat face to face. The employee was made to explain her action but she denied ever doing such a thing. She said that she was just being a matter a fact in a very arrogant and sarcastic manner and the whole attitude was showing. Things could have been settled easily if she just acknowledged her fault instead of mistakenly raising her voice again. This behavior more than convinced the bank manager. Well she was suspended on the spot and the bank manager said he would personally file grave misconduct against her. But she kept on trying to argue with the big boss that the boss got fed up and have her escorted out by the bank security. The bank manager was so embarrassed and apologized to me again. He also personally took care of whatever I needed from the bank without any hassles. When I stepped out from the bank it was so hot and there were no cabs in sight and waited for nearly 30 mins. to get a ride to the next government institution I needed to go. My oh My I spent almost 5 hours in this institution just waiting for employees to show up. I went there at about 10, they said I need to wait because the guy in charge went out for a break. It was already 11 am when he came back! Then he sat down and did other things without looking at me. I kept staring at him and I guess he sensed the weight of my stare he turned and faced me and asked what I needed. Told him what I needed and he just typed on his computer. Then said I have to comeback at 1:00 pm because it was already 11:30 and it's close to lunch and he would not be able to finish what I needed. I was getting mad but complied. I went there at exactly 1 pm and he was still not on his desk until quarter to 2 pm. Ugghhh and then he tried ignoring me again but I kinda raised my voice for everyone to hear and that's when he became so pleasant oh so suddenly. What he could not do for 30 mins more before lunch was just a 2 page summary of my monthly contribution! I had to go down to the 2nd floor and transact with another person and again all the waiting because she has to go to the c.r then came back and worked a little then said she will take a break that took more than 30 mins! I was at my wit's end when she came back and told me she could not transfer my account because there are things I need to comply and she wrote 2 things only! I had it all when I shouted at her and told her what an incompetent employee she is. I told her that we deserve a good service because we are paying tax money to pay their salary. I knew I made a scene but I had more than enough dealing with arrogant and lazy government employees. The rest of the people who have been waiting in line for a long time clapped their hands and started ranting at her too! She turned very read and was about to cry. I walked away and told her what a lousy office this was. The rest of the employees were staring at me. I was so mad guess the smoke were going through my nose lol because I snapped at all of them. I could no longer swallow what I have been through. Just had to let it out. I hope when I get back there tomorrow they would do a better job. Have you ever been through something like this? Dealing with the government and stuff and it's so hard to just get through them.