At work, are you behind the scenes or on the front line?

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What exactly do you do for your company? Are you "on the front line", and by that I mean, constantly dealing with customers and customer service - the good ones, the bad ones, the complaints, and the compliments, the issues, and so on? Or are you "behind the scenes" - such as working in a place that doesn't come into contact directly with customers and you work more to get WORK done than to wait on people? One thing I really like about my second job, at the data entry office, is that while the hours are pretty limited these days and everything, I do NOT have to deal with customers and people on a one-on-one basis. The job is for how much work you complete, not directly dealing with people. The closest I deal with people at that job is if I'm speaking with someone representing a client, and I don't handle clients, I just re-direct them to the owner who answers all questions and business-related info. It's seriously nice. Not that I don't like people, it just gets overwhelming and annoying at times. At my main, nearly-full-time job, though, I consider myself "on the front line" in terms of having to deal with customers one-on-one, the nice ones, the rude ones, and so on. I do like people, and definitely like chit-chatting and the regular customers that I've gotten accustomed to, but at the same time, if I have too many rude people or complaints or issues to try to solve myself, I can get a little overwhelmed and frustrated. Also, when I worked at Macy's for a short stint (bout 6 months), I was an early-morning merchandiser, meaning I was NOT waiting on people, but getting WORK "behind the scenes" done, like setting up sale and doing mark-downs and re-arranging parts of the store and whatnot. I honestly like having the best of both worlds. What about you? Which do you prefer? And which do you currently do?