NFCC phone operator has rude manner
By kingparker
@kingparker (9673)
United States
February 11, 2011 4:00pm CST
Well, I finally decided to sign up with Debt Management Plan, and hope that NFCC, which is also Credibility branch will help me send out the proposal that I am willing to work on this debt before the lawsuit comes to me. I just want to honor this debt, and stop them to garnish my wage from my work. I definitely don't want my wage to be less.
My counselor tried to reached in the morning,but I was at work, so he left message. I can call him after work which is after 3:00 P.M. But whenever I reach the operator, some ladies always give me this rude manner tone, and they seems unwilling to answer further questions. Come on, I am a customer, and I have to pay them administrative fee too, don't I need to get some respect? I just wonder how people operate business like that, even though NFCC is a nonprofit organization.
1 response
@apples99 (6556)
• United States
11 Feb 11
Yeah, I had a bad experience with a credit counseling, and consolidation service operator the operator just seemed rude and shady I felt like the person on the other end of the phone was trying to flim flam me, the experience made me change my mind about working with the company.
So instead I decided to deal with my debts myself, and pay them off its really tough dealing with debts on your own, but in a long run its the best thing because there's no annoying middle man to deal with, no other person looking to be paid from a person with an already strained budget and stress. I think its better to become your own advocate in life also when dealing with persional credit issues because no one cares about your situation as much as you do, I think these so called credit consolidation company's really only care about getting paid themselves
Lastly if you change your mind about working with the credit service you'll need to learn as much as posible about how it all works get some advice from a financial attorney and get one of those free credit reports with all three scores if you dont have one already, and get the info on the creditors, just a few tips hope they help.
