Dang I got Jipped

United States
March 12, 2011 11:51am CST
I went to a big event that was selling alot of different items, I purchased a laptop computer which I am on now. The gave me a warranty and everything so I felt confident when I made the purchase. The booth was set up and ran my some out of towners that were visiting the state to sell their computers. The had a scam form the jump. Even though I had a warranty and contact number it didn't do me any justice, The warranty doesn't cover the battery and sure enough when I got home that was exactly what I found to be wrong with the computer. It works when its pulled up but without the charger it dies after and hour or so, which defeats the main purpose of me getting the laptop so I can travel with it and use my internet mobile. On top of that I tried to contact their long distance number and it rung and rung then when I finally reached the voicemail It Was Full. Shocking Right? I'm just trying my best to look at the cup half full at least when its plugged up it works lol... how would you respond to this situation.
1 person likes this
2 responses
Xpertcomments
@Xpertcomments (295)
• India
12 Mar 11
Hey DanaS2011, you should have approached the consumer redressal forum in your state. They could have helped you with the matter in hand. Anyway its still not late, just try if thew consumer forum can help you justice....
topffer
@topffer (42155)
• France
12 Mar 11
First, what is the autonomy specified for your laptop ? Many laptops have a very low autonomy if you use them at full luminosity with wifi or 3G for multimedia. More the screen is large and less you have autonomy : you cannot expect more than 2/3 hours with a 15"6 screen and wifi turned on. The autonomy given by a brand is never good : you have to deduce about 30% to find the true one. Laptop batteries are often not under guarantee as you can kill them very fast : if you use a Li-ion battery with less than 10% of charge, you can lose 10 to 20% of its capacity. I know many laptop owners who have killed their batteries in less than one month, thinking that it was not good to charge them before they were empty. It was good for Ni-Cad or Ni-Mh batteries, but it kills Li-ion batteries. New batteries need also 4 or 5 charges to be at full capacity. If you have just bought your laptop, charge and discharge it -- to about 30% of charge -- 4 or 5 times to know the real capacity of your batteries. If you have no guarantee for the battery, you are lucky to be able to change it -- some are not removable -- : you can often find cheap batteries on Ebay, and personally I would buy a new one...